The new faces on the help desk are younger, work for cheap, and may be the tech savviest in the building. This article describes how two IT training programs are teaching students valuable technology skills while providing schools with a much-needed lift to their troubleshooting teams. The programs--Generation YES and Mouse Squad--put students at…

Technology is advancing more rapidly than at any time in history since the beginning of the Industrial Revolution. In fact, experts say that the world is leaving the Industrial Age of the 20th century and entering an Information Age that will lead into the future. These advances mean that important changes are being made in all areas of life--and…

Previous research conducted on the use of handheld computers in K-12 education has focused on how handheld computer use affects student motivation, engagement, and productivity. These four case studies sought to identify effective teacher practices in the integration of handhelds into the curriculum and the factors that affect those practices. The…

The purpose of this study was to evaluate the availability and effectiveness of administrative support elements for online teaching faculty, and introduce a faculty validated Matrix for use as a guide in development of administrative support for online programs. When administrators make decisions about the infrastructure support needs of a current…

Case study methodology was used to describe the challenges experienced in the development of a virtual component for a freshman-level undergraduate course. The purpose of the project was to use a virtual environment component to provide an interactive and engaging learning environment. While some student and faculty feedback was positive, this…

Faculty at a small university discussed digital portfolios for technology support students who were entering the senior year without a portfolio that illustrated their knowledge and skills for potential employers. Business leaders expressed the need for graduates to demonstrate technological skills and other critical competency areas. Recent…

The United States continues to lag behind other countries in its adoption of health information technology. A failure to increase adoption will jeopardize the nation's ability to reduce medical errors, address the rapid growth of healthcare costs, and enact effective healthcare reform. Health information technology (HIT) implementation success…

Christian Medical College (CMC), India, and Tufts University School of Medicine, USA, have developed an "institutional hub and spokes" model (campus-based e-learning supporting m-learning in the field) to facilitate clinical education and training at remote secondary hospital sites across India. Iterative research, design, development,…

Searching for relevant information on the web is an important aspect of distance learning. This activity is a challenge for visually impaired distance learners. While sighted people have the ability to filter information in a fast and non sequential way, blind persons rely on tools that process the information in a sequential way. Learning is…

Higher education professionals generally work in an information and communication technology (ICT) rich environment. In this paper, we present the findings of a study of computer competencies of higher education teachers working in the arts and science colleges of Puducherry region. The present research is aimed at answering the research questions…

Face-to-face bioinformatics courses commonly include a weekly, in-person computer lab to facilitate active learning, reinforce conceptual material, and teach practical skills. Similarly, fully-online bioinformatics courses employ hands-on exercises to achieve these outcomes, although students typically perform this work offsite. Combining a…

This article introduces Schools Interoperability Framework (SIF), a specification for data sharing among educational software applications that has grown to 10 disparate software applications. This new version (code name Columbus) is likely to give districts more vendors to choose from--maybe a lot more--because it will be arriving with a profound…

The academic technology units support the process of using of technology and pedagogy in teaching and learning and so occupy an important position in higher education, as their functions impact the instructional mission of institutions. Similarly, the administrators who lead this important function area and who manage the resources that the…

Academically underprepared college students, i.e., those identified as needing developmental (remedial) English, mathematics and reading courses in order to maximize their potential for academic success at college-level studies, were provided with the opportunity to rent, for a minimal, subsidized fee, mini-computers bundled with digital course…

This study explores the Cyprus primary school principals' attitudes towards Information and Communication Technologies (ICT) as well as their perceptions about the factors that facilitate or inhibit ICT integration in primary schools in Cyprus. A sequential mixed method approach was used to answer the research questions that guided this study.…