Service integration is a public policy strategy that brings together many services for highly disadvantaged persons, refashions the delivery of those services to meet individual needs, and increases the possibility of long-term success. Literacy training is an appropriate centerpiece for service integration because it contributes to the long-term…

This technical assistance guide was developed to assist Service Delivery Areas (SDAs) and Private Industry Councils (PICs) to develop local coordination activities and to enhance their ongoing coordination efforts. The guide is organized in five sections. The first section introduces the guide and defines "coordination." It is followed…

Some facts about the homeless population in Florida are the following: (1) 40,000 persons in Florida are homeless on any given day, with 40 percent of the total being families; (2) 65 percent are new homeless (not chronic); (3) 30 percent of the homeless are addicted to drugs or alcohol and 20 percent are mentally ill; (4) causes of homelessness…

This workbook, designed for workplace literacy courses, contains materials for a course on documentation. The six sessions of the course cover the following topics: (1) general principles of procedure writing; (2) principles of clear communication (clarity, audience, visuals) and identification of systems types, accounts, and customer requests;…

Site visits to three New England prisons were conducted to gather information on the multicultural environments of Hispanic prison inmates and to identify English-as-a-Second-Language (ESL) teaching materials available for use with Hispanic American inmates. Available materials were located, and the materials' effectiveness was discussed with…

The 1990 U.S. Department of Labor Survey (DOL) of Workplace Literacy (WL) assessed the WL levels of applicants eligible for Job Training Partnership Act (JTPA) training and of job seekers in Employment Service/Unemployment Insurance (ES/UI) programs. Data from the survey, including WL proficiency scores and data concerning respondents'…

This document examines the types of projects funded by the Library Literacy Program in fiscal year 1992. The variety of literacy activities supported under the Library Services and Construction Act (LSCA) Title VI reflect the diversity of literacy needs in states and communities across the nation. Many factors influence a library's choice of…

A survey of Hispanic residents of Oklahoma City assessed their knowledge of and need for health, social, and educational services. Home interviews were conducted with 212 Hispanic households in areas identified as having a high density of Hispanics. One adult was interviewed in each household. Interviewee characteristics included 28% under age 25,…

The External Diploma Program (EDP) of the American Council on Education is an applied-performance, competency-based assessment program that provides credentials to skilled adults who have acquired their high-school-level abilities through their life experience. Through the EDP mature adults can do the following: demonstrate their abilities in a…

Part of a large study in Tanzania, a study provides a broad context of obstacles to literacy, particularly those affecting migratory subpopulation groups. Subjects, 480 adults who participated in national literacy programs and belonged to one of two communities of the Maasai, were interviewed. The first group--the Maasai of Longido--represent a…

An existing 353 project that used professional staff as distance education contact persons for students in General Educational Development (GED) programs in rural areas was modified so that volunteer instructional aides (IAs) could serve as contact persons for GED students choosing the program's home study option. A home study packet to be used in…

Four community colleges in North Carolina cooperated to provide workplace literacy education to employees of eight plants in the state. The target population for the program was 710 adults who had not completed high school or who were functioning below high school level who were employed at one of the industry sites. The Comprehensive Adult…

A project was conducted to improve the productivity and efficiency of 10 manufacturers by providing workplace literacy instruction to workers lacking basic skills required for their jobs, and to improve the capability of educational programs to meet the basic skill needs of the manufacturing industry by developing an evaluation manual for basic…

A discussion of literacy in bilingual and multilingual communities, particularly those with heavy concentrations of limited-English-proficient individuals, focuses on the role of the family in literacy education efforts. First, the diversity of such communities is examined, noting that linguistic/cultural, educational, rural/urban, and religious…

Although the goal of universal literacy in the United States refers specifically to the literacy of adults, significant progress toward the goal is dependent to a great extent upon educational experiences prior to adulthood. Encouraging business involvement in strengthening the connection between school and work acknowledges the interrelationship…