Total Quality Management (TQM) is a process and strategy designed to improve an organization's effectiveness and efficiency. The Elyria Schools, named as Ohio's model urban school district in 1991, uses TQM to implement updated strategic goals through a process emphasizing teamwork, best knowledge, prevention, and commitment to continuous…

A staff-needs planning system was developed and tested in a Department of Social Services' Family and Children's Services Unit in a medium-sized county where caseworkers used no established strategy or planning method to facilitate accomplishment of all the job requirements. The goal of the study was to implement a planning system based on each…

This report presents the results of an audit of the Principal Financial Statements of the Department of Education's Federal Family Education Loan Program and its internal controls and compliance with laws and regulations for the fiscal year ended September 30, 1992. The report details the following findings: (1) the Statement of Cash Flows were…

Designed for high school economics students as a public service project of the American Fletcher National Bank, the booklet examines the American free enterprise system as it relates to the traditional lemonade stand and its ability to make a profit. The parallel is made by considering some basic principles: (1) the constant need for capital to…

Following the exponential increase in the global usage of the Internet as one of the main tools for communication, the Internet established itself as the fourth most powerful media. In a similar vein, computer literacy education and related courses established themselves as the essential components of the Faculty of Communication and Media…

The paper uses data from the United States and several other industrialized nations to evaluate the costs of post-secondary education. Discussed are: variations on the concept of higher educational costs; three cost issues (how much higher education, the unit costs of higher education, and sharing the costs); higher education costs and social…

The current state of higher education in Latin America is examined in discussion papers which attempt to identify the major problems in efficiency, finance, and equity in the area and offer policy choices for improving university performance and quality while maximizing society's return on its investment. The papers are organized as follows: (1)…

Within the literature on special education administration in rural areas three topics emerge: difficulties associated with bringing special education programs to rural areas; need for research pertaining to special education in rural areas; and a concern with cooperative arrangements as a means of providing special education programs in rural…

As part of the final report by the Arizona Board of Regents' Task Force on Excellence, Efficiency and Competitiveness, information on statewide activities on assessment and outcomes measurement is presented. The information comes from a 1986 survey by the Educational Commission of the States, American Association for Higher Education, and State…

Brief summaries of 12 books and reports on higher education are presented as part of the final report by the Arizona Board of Regents' Task Force on Excellence, Efficiency and Competitiveness. The summaries retain a substantial amount of the original language of the work, but do not contain evaluations. Publications are as follows: "Integrity…

An analysis of what is currently known about the benefits and costs of assessment programs from the general perspective of state higher education policy is presented as a working paper in the final report of the Arizona Board of Regents' Task Force on Excellence, Efficiency and Competition. State and institutional approaches to assessment in…

As one in a series of working papers in the final report of the Arizona Board of Regents' (ABOR) Task Force on Excellence, Efficiency and Competitiveness, this document presents data on an anlaysis undertaken to determine how Arizona's universities emphasize new or expanded programs. Areas of institutional focus are identified to help develop…

As part of the final report of the Arizona Board of Regents' Task Force on Excellence, Efficiency and Competitiveness, the Council of Presidents discusses academic degree program duplication. Current board policies are explained in regard to mission and scope statements (each university shall have a distinctive mission and scope, and no university…

This ninth semiannual report issued by the United States Department of Education's Office of Inspector General (OIG) summarizes the activities and accomplishments of that office during a 6-month period ending September 30, 1984. A condensation of audits of Department of Education aid programs presents statistics on OIG activities and the…

Prepared for a 1984 Organisation for Economic Cooperation and Development (OECD) conference, this report addresses the necessary reform of educational systems and the cost of new information technologies and their efficiency in education. A discussion of trends in public expenditures for education includes a review of trends since 1970 in OECD…