In spite of all its realized and potential benefits, the rapid and extensive expansion of distance education requires renewed and strengthened attention to student consumer protection. Ensuring quality in distance education requires the careful and deliberate collaboration of many, including states, the federal government, accreditors, higher…

Higher education has jumped into the quality movement with expectations of enhancing the excellence of education being received by students. The total quality management philosophy that dominated the manufacturing industry has found its way into the education industry. W. Edwards Deming developed a set of 14 quality management principles, which…

In education systems across the world, teachers are under increasing quality assurance scrutiny in relation to the provision of feedback comments to students. This is particularly pertinent in higher education, where accountability arising from student dissatisfaction with feedback causes concern for institutions. Through semi-structured…

Purpose: This paper aims to report and analyze the lessons learnt from a case study of the implementation of the move from onsite to online learning at a Sino-Foreign higher education institution. Design/methodology/approach: This paper reports a case study based on an analysis of three elements of the move to digital education during the COVID-19…

The rush to short courses and use of micro-credentials prompted by responses to the pandemic has greatly accelerated a trend already underway. However, few studies have examined the impact of short courses or micro-credentials on skills or employment outcomes, and this hasty move draws attention to major problems in the ways in which higher…

This study examines joint-degree training in a higher education context in Vietnam, especially its different operation and quality management aspects. First, it reviews program mobility in international practices, from which it identifies critical requirements for maintaining quality and sustainable transnational partnerships. It then discusses…

University rankings have become increasingly popular and have penetrated higher education globally. However, it is disputable whether rankings can contribute to the quality assurance of higher education institutions. The present study examined this issue by exploring the mechanism of rankings as an external force influencing university change. It…

Purpose: This paper aims to explore the role of international quality assurance and accreditation on higher education quality improvement and competitiveness, as well as assessing the associated benefits and challenges in the Asian context with reference to Taiwan. Design/methodology/approach: The paper used a qualitative approach to examine the…

Action Research (AR) has been widely utilized in Indigenous contexts because of its emphasis on social transformation and synergies with Indigenous research approaches. Yet, while AR is seen as an attractive option for working in Indigenous research contexts, additional efforts are needed to ensure that AR adequately interrogates collaborations…

Effective academic advising service has been found to bring positive benefits to educational institutions to increase students' retention rates and graduation. This study sought to find the essential attributes in public university academic advising service in UiTM Pasir Gudang campus, Malaysia, which may be used to improve the service provided to…

Educational public private partnerships (PPP), referring to the shared delivery of education services by the government and private providers, have been increasing in recent decades, especially in low- and middle-income countries (LMIC). Yet to date, there has been limited research on their role in the education landscape, in part due to the…

This article is an attempt to present the benefits and challenges of English medium instruction (EMI) and its implementation in Armenian higher education institutions. Through statistically reliable and significant findings of the surveys conducted within the framework of Erasmus + SMARTI Project a qualitative and quantitative analysis has been…

Purpose: In 2010, the Ontario Universities Quality Assurance Council was established and became responsible for monitoring the quality of university programs, and each university was tasked with establishing institutional quality assurance purposes. The purpose of this study is to evaluate the effectiveness of the quality assurance process at…

Accreditation is an instrument of academic quality, transparency, efficiency and accountability at every step of educational systems. However, usually very few benefits of accreditation are listed when talking about educational context. The purpose of this study is to emphasize the benefits that accreditation processes in such sectors as health,…

Purpose: Over the past decades, there has been an intensifying movement to privatize education in Western nations, with equal concern about the quality of education for all. This article adds to a global understanding of school inspections as a governance mechanism to promote educational quality in an entirely open K-12 educational marketplace.…