Today's programs and delivery methods in continuing education for the adult student are evolving due to changing needs, competition, and new markets and technologies. The marketing infrastructure, including staffing, budgeting, and processes such as customer relationship marketing and market research, must be in alignment with changing needs.

In September 2009, the Detroit public school now known as Dixon Educational Learning Academy was best described by terms too often used to characterize persistently low-performing urban schools--frequent leadership turnover, demoralized staff, student violence, poor attendance, a physical plant in horrendous shape, episodic and irrelevant…

This study examines the sensemaking processes of new college presidents to understand how they develop plausible, working descriptions of the campus and come to understand their role. Semi-structured interviews were completed with 18 presidents who were organizational outsiders and first-time presidents. As newcomers, presidents were found to act…

Evaluators' experiences with being pressured by a key stakeholder to misrepresent findings were investigated in an anonymous survey of a random sample of over 2500 American Evaluation Association members; a response rate of 37% was obtained. Overall, 42% of the respondents had encountered misrepresentation pressure, with 70% of this subgroup…

In this paper we argue that both internal and external pressures and conditions urge contemporary higher education institutions to carefully think through their institutional profiles positions in domestic and global higher education contexts. We subsequently analyse strategic positioning from the strategic management literature and offer four…

This study focused on the perspectives of senior enrollment management administrators in relation to institutional strategic planning documents in order to gain insight into the extent to which "neoliberalism" is influencing the values and practices of private, nonprofit liberal arts institutions. The researcher focused on senior…

This report explores the latest data concerning online and blended learning, enrollment, access, courses, and key policies indicators. It also reviews online learning statistics, trends, policy issues, and iNACOL strategic priorities. This report provides a snapshot view of state funding models for both full-time and supplemental online learning…

North Carolina's education model is based on an agrarian calendar when it comes to time spent in school and on an industrial, factory model for the process of how students are educated. Educational models structured around the agrarian calendar and industrial model served the state well during a time period in the state's history, but that time…

Given that many jobs of the future will be STEM jobs, that our K-12 system is "middle of the pack" in international comparisons, and that progress on STEM education at multiple levels is critical to building a just and inclusive society, there is an urgent need to continue to improve STEM education in the United States. Much knowledge…

This "Performance Management: Description and Key Elements" document provides a general framework for State education agencies, local educational agencies and partners in the Reform Support Network (RSN) to understand and plan for the important work of performance management.

The past decade has witnessed significant change in the role and responsibilities of planning units within Australian universities. The main change has been a broadening of the role from routine data analysis to a comprehensive set of responsibilities that commonly include: strategic planning, coordination of internal and external reviews, quality…

Strategic Alliance Poker (SAP) provides instructors with an opportunity to integrate the resource based view with their discussion of strategic alliances in undergraduate Strategic Management courses. Specifically, SAP provides Strategic Management instructors with an experiential exercise that can be used to illustrate the value creation…

This article examines the level of knowledge of the Millennium Development Goals (MDGs) among university faculty. The assessment is based on data from 197 academic unit or faculty heads randomly selected from universities in Uganda and Kenya. Frequency distributions and logistic regression were used for analysis. Slightly more than one in three…

Change is a highly personal experience. Everyone participating in the effort has different reactions to change, different concerns, and different motivations for being involved. The smart change leader sets benchmarks along the way so there are guideposts and pause points instead of an endless change process. "Early wins"--a term used to describe…

Jen Harrington is the owner and pastry chef of Sweet Conclusion, a bakery in Tampa, Florida. Most of Harrington's business comes from baking wedding cakes, but she has been attempting to attract customers to her retail bakery, where she sells cupcakes, pies, ice cream, and coffee. Nearly four years she opened Sweet Conclusion, the retail part of…