Deaf students are visual learners, and technology should be part of every bilingual classroom. However, deaf students need to learn to manipulate the hardware and software that allows them to express themselves and to advance their knowledge. Students need to understand what is meant when they are referred to "ASL text" or…

The EDUCAUSE Center for Analysis and Research Data Management Working Group (ECAR-DM) has created a framework for research data storage as an aid for higher education institutions establishing and evaluating their institution's research data storage efforts. This paper describes areas for consideration and suggests graduated criteria to assist in…

This article discusses the authors' implementation of Help Central, a site within the Lister Hill Library Collection on the University of Alabama-Birmingham's SharePoint server. Initially, Help Central was designed to address the inadequacies in the library's old, static HTML web-based support system, including haphazard issue reporting by staff…

Learning Management Systems (LMS) have been widely adopted by higher education institutions globally for over a decade. Institutions in sub-Saharan Africa now spend a significant proportion of their limited resources on installing and maintaining these systems. This expenditure continues to increase, raising questions as to whether LMS in these…

Students having participated in a one-to-one laptop initiative, indicate they have higher motivation, greater interest at school (Bebell and Kay 2010) and feel more organised (McKeeman 2008). This research focuses on the views and attitudes of the students who participated in the first such initiative in Greece. The differences in the views of…

This article reports on a faculty learning community (FLC) as a professional development model for faculty in an English-medium university in the United Arab Emirates. The authors describe how the introduction of a new learning and teaching technology, in the form of iPads, resulted in many of the faculty feeling unsure about their pedagogy. A…

A primary role of any e-resources librarian or staff is troubleshooting electronic resources (e-resources). While much progress has been made in many areas of e-resources management (ERM) to understand the ERM lifecycle and to manage workflows, troubleshooting access remains a challenge. This collaborative study is the result of the well-received…

The present study seeks to become a positive contribution to the research and development of e-learning systems by conducting an exploratory evaluation of the opinions of the academic community of the University of Porto about various technical and social dimensions present in the conception and deployment of learning management systems, both in…

The national center on Schoolwide Integrated Framework for Transformation (SWIFT Center) is now approaching the halfway point in its first full year of providing intensive technical assistance (TA) to 68 schools in 20 local educational agencies across five states. The purpose of this brief is to provide a thumbnail sketch of how this TA process…

Donating computers to schools in poorer communities with the altruistic hope of bridging some kind of "digital-divide" by providing access to modern technologies may seem commendable. Critics, however, would argue that these actions are ineffective, primarily serving the interests of the donators and may even damage the community. This…

The Information Technology (IT) help desk positions serve as the gateway between the IT department and users. Although IT is one of the most employable job categories, and crucial for business, staffing these positions with properly trained and certified IT personnel and retaining them is a major challenge for IT help desk managers. What are the…

The design studio is the core of Architectural education where--face to face--social interaction, negotiations and communications happen between tutors and students. These communications are essential for development of the design concept and initiation of student's innovation. At the University of Dammam, an ambitious e-learning system plan was…

The problem of this study was that while one-to-one initiatives in the K-12 environment are growing, the technical support personnel that work in these environments are experiencing problems supporting these initiatives. The purposes of this study were to: (a) identify common problems of providing technical support in a one-to-one laptop program,…

The success of a thesis or a dissertation for a graduate student relies upon the roles of their supervisor. The student not only needs to be equipped with the knowledge, but also be able to manage others and external factors at the same time. The journey during the period of conducting research is mixed with various tasks. Five supportive roles of…

Evaluation is important to gauge the strengths, weaknesses and effectiveness of any activity. This study evaluated the iSchools Project implemented in the Public High Schools of Tarlac Province, Philippines by the Commission on Information and Communications Technology (CICT) in partnership with the selected State Universities and Colleges. Using…