Explores the design option of channel choice or medium selection (delivering information in print or electronic form) and reports the results of two studies that examine customers' preferences and use of printed manuals and online help, common documents used in the computer software industry. Finds that users prefer different types of…

Describes how the School District of Lancaster, Pennsylvania, implemented a districtwide quality-management system based on the Geneva-based International Standards Organization 9001, a major component of which is the documentation of procedures. Includes sections on implementation, procedure manuals, quality management, uniformity, formatting,…

Three organizational tools for counselors are described: three-ring binder for notes, forms, and schedules; daily log of time and activities; and a tickler file with tasks arranged by days of the week. (SK)

This article describes what a structured abstract is and how a structured abstract can help researchers sort out information. Today over 1,000 education journals publish more than 20,000 articles in the English language each year. No systematic tool is available at present to get the research findings from these tens of thousands of articles to…

This paper outlines the design and development process of an online annotation system and how it is applied to the sphere of collaborative online learning. The architecture and design of the annotation system, illustrated in this paper, have been developed to enrich collaborative learning content through adding a layer of information in online…

In replication and continuation of a 1998 study by the author to establish a rank order of the most prestigious FLT journals, this paper presents a tabulation of the frequency with which FLT journals were selected between 1996 and 2002 for presentation in "Language Teaching", the international abstracting journal compiled with the assistance of…

Between 2004 and 2008, the Council for Advancement of Adult Literacy (CAAL) published four lengthy research reports on projects to examine the nature and effectiveness of Adult Education English-as-a-Second-Language (ESL) programs at several community colleges. The research was conducted by field studies, interviews, and the review of a large…

This study demonstrates the possibilities of videopaper to support teacher professional development in a workplace setting. A team of five mathematics teachers in a secondary school was followed over a period of six months as they worked jointly to improve their teaching and team practice. In a stepwise strategy for deliberate and object-oriented…

The problem of the relation of theory to practice in teaching and teacher training has been a major issue of debate for a long time. Well over a century ago, Dewey (1904) discussed the tensions between the role of theoretical insight as a preparation for the teaching profession versus the need for more practical, how-to-do-it courses in which one…

This paper discusses using the Monopoly[R] board game as an economic simulation exercise to reinforce an understanding of how the accounting cycle impacts financial statements used to evaluate management performance. This approach uses the rules and strategies of a familiar board game to create a simulation of business and economic realities,…

Systems designed to ensure that teaching and student learning are of a suitable quality are a feature of universities globally. Quality assurance systems are central to attempts to internationalise higher education, motivated in part by a concern for greater global equality. Yet, if such systems incorporate comparisons, the tendency is to reflect…

The study investigates immediate and delayed effects of different hypermedia glosses on incidental vocabulary learning and reading comprehension of advanced foreign language learners. Sixty-nine freshman TEFL students studying at a Turkish university were randomly assigned to three types of annotations: (a) definitions of words, (b) definitions…

Annotation can be a valuable exercise when trying to understand new information. The technique can be used to create a "condensed" version of the original information for later review and to add additional information into the existing document. The growth in web-based learning materials and information sources has created requirement for systems…

The technical report or "fugitive" literature collected by ERIC is produced using a wide variety of printing techniques, many formats, and variable degrees of quality control. Since the documents processed by ERIC go on to be microfilmed and reproduced in microfiche and paper copy for sale to users, it is essential that the ERIC document…

Evaluators, by the nature of their work, must be concerned with data management activities ranging from the collection and recording of data to the analyses, summation, and presentation of those data. Though word processing has been cited as the most frequently used microcomputer package by educational evaluators, spreadsheets are among the most…