This paper examines how the concepts of strategic planning, assessment, and Total Quality Management fit together and relate to one another in the field of higher education. Central to the explanation of how these topics are related is the Japanese philosophy of Kaizen, a driving force behind the quality improvement movement in that country. The…

This monograph resulted from a meeting of regular and special education leaders which addressed what works for the successful inclusion of students with special needs in regular education classrooms. The monograph focuses specifically on inclusion of students with learning disabilities. After an executive summary, the paper includes a review of…

This paper examines changing demographics in the American work force during the 1990s and implications for the economy, for America's ability to compete globally, and for industry and education. In response to these workplace and demographic changes, the National Association for Industry-Education Cooperation utilized the technique of networking…

This paper describes some lessons learned from the first 2 years of Total Quality Management (TQM) implementation at the Coast Guard Academy (New London, Connecticut). Key issues for TQM adoption at the Academy included leadership, training, organization, total involvement, and measurement. It was found that top management must define the…

This report presents the framework for a legislatively mandated proficiency-based approach to admissions at Oregon's eight public baccalaureate-granting institutions. The goal of the report is to present a systems-level description of why and how a proficiency-based admissions system should operate. Part 1 considers the implications of the…

This essay on the necessity of colleges and universities to become truly inclusive institutions focuses on particular issues affecting black students. These include the concept and policy of affirmative action, the dangerous implications of "hate speech," and the exploitation of black athletes by universities. The essay urges the use of…

At Virginia Highlands Community College (VHCC), institutional assessment activities were used to evaluate the effectiveness of the Academic and Instructional Support Services (AISS) division, a non-academic unit which includes the Library for archival/retrieval purposes, the Learning Lab for the testing and learning center, and Instructional…

This 2-year study of the effectiveness and quality of continuing professional education (CPE) in the United Kingdom identified policy implementation issues resulting from recent government policies and economic imperatives which have given rise to a "new managerialism" which is changing the organizational culture of higher education…

A study examined ways of increasing the number of successful transfers by students between community- and institution-based literacy programs in Manitoba. A literature review was conducted, and 18 adult literacy programs or related offices throughout Manitoba were visited. During the visits, classroom settings and curriculum materials were…

While most of the existing literature on attribution retraining focuses on children's attributions for academic or achievement related tasks, teachers' attribution styles also are an important target for modification. This study was conducted to investigate the effectiveness of a 1-day training workshop designed to significantly alter teachers'…

Five years ago Los Angeles Unified School District administrators began efforts to ensure that teachers teach students what they are expected to learn and test them accordingly. The initial stage of this projected curriculum alignment was first of all to define the essential skills to be taught in the elementary grades and provide a list of these…

A research project was conducted to compile a profile of women employed in corrections. More specifically, the study was designed to identify the corrections occupations in which women are working as well as the factors affecting the recruitment, placement, and advancement of women in the field. The research was accomplished in two stages. First,…

This document consists of a leader's guide that tells how to conduct a 1-day workshop and a workbook used by workshop participants to develop action plans to improve workplace literacy and the collaboration skills needed to implement those plans. It is intended that workshop participants should consist of 10-15 community members.) A memorandum in…

Rural Amrica has been experiencing dramatic changes in the transition toward a socially and culturally diverse society. This study is a first effort to explore multicultural reform in rural schools. Multicultural education is the process by which the school environment is modified to accommodate cultural differences as well as to teach the role…

This is the revised edition of a 1985 report providing a wide array of recommendations for improving state educational programs in Kentucky. This second edition is different from the first in the addition of notes on the status of recommendations, in the revision of data in various tables, and in the addition of an introduction summarizing events…