This qualitative research examines the similarities and differences between three teaching departments within Universities of Applied Sciences (UAS) in the Netherlands that provide effective and three that provide less effective quality management. What are staff members' conceptions and perceptions of quality, quality management and…

Purpose: This paper aims to focus on the successful efforts made at a university business school in the Gulf region to develop an assessment tool to evaluate the communication skills of undergraduate students as part of satisfying the Association to Advance Collegiate Schools of Business (AACSB) accreditation requirements. We do not consider the…

The demand for online courses and programs continues to rise as more learners are looking for flexible learning options to meet their needs. Despite declining levels seen in overall enrollment, distance education enrollments are steadily growing (Seaman, Allen, & Seaman, 2018). Along with this demand and increase, however, comes a concern of…

This article analyses Finnish higher education institutions' reception of the implementation of the new quality assurance systems that governments participating in the Bologna Process have committed to establishing in the Berlin Communique´ of 2003. The data were collected using a web survey and the respondents were classified with a cluster…

Business schools are globally often seen as structured, purpose-driven, multi-sector and multi-perspective organisations. This article is based on the response of a graduate school to an innovative industrial Quality Function Deployment-based model (QFD), which was to be adopted initially in a Master's degree programme for quality assurance…

The acceptance of new growth theory relates, in part, to a number of highly touted regional success stories--or what I term "Knowledge Based Economic Areas" (KBEAs) in this and past essays. The United States, and California in particular, is viewed as perhaps the most robust creators of KBEAs, providing an influential model that is…

Quality in higher education is the major concern among researchers. Managing quality in higher education in a multicultural population with different approaches is not only challenging but an uphill task. This paper will focus on quality concern in higher education keeping in view, the United Arab Emirates (UAE) perspectives. A model to maintain…

This article considers the conditions that are necessary at system and local levels for teacher assessment to be valid, reliable and rigorous. With sustainable assessment cultures as a goal, the article examines how education systems can support local-level efforts for quality learning and dependable teacher assessment. This is achieved through…

Nigeria, like most developing countries is having challenges in reaching the Millennium Development Goals, Education for All and national education goals within the globally agreed timeframe of 2015. While the widespread progress in enrolment figure is laudable due to social demand for it, there are persistent challenges of exclusion,…

The economic growth of a nation depends greatly on the improvement in education. Human development to a great extent depends on the improvement in Education. Among various levels of education, higher education has a pervasive and influential impact on development. Higher education empowers the individual with necessary skills and competence for…

Purpose: The purpose of this paper is to discuss how the province over time has addressed problems that are generic to many jurisdictions in assuring quality -- level of aggregation, pooling, definition of new and continuing programs, scope of jurisdiction, role of governors, performance indicators, relationship to accreditation, programs versus…

Student satisfaction has become an important concept in higher education because students are paying higher tuition fees and increasingly seeing themselves as customers and because satisfaction is commonly used as an indicator of quality by quality assurance agencies and the compilers of rankings and league tables. In business organisations, it…

What are the ramifications of current changes in the higher education landscape in the UK for the ways in which teaching staff perceive their teaching practices? What impact are funding cuts, increases in student fees and the concomitant increased workloads having on faculty morale? How might this influence "quality cultures" in teaching…

This report is written for: (1) institutional leaders responsible for quality in online, open and flexible higher education; (2) faculty wanting to have an overview of the field; (3) newcomers that want to develop quality schemes; (4) policy makers in governments, agencies and organisations; and (5) major educational stakeholders in the…

States are uniquely positioned to provide feedback to teacher preparation programs (TPPs) on the effectiveness of the teachers they train, and to provide information about the quality of TPPs to the public. States have been building the significant data capacity to reliably and securely link teachers with their students' achievement and growth…