ERIC Number: EJ1481531
Record Type: Journal
Publication Date: 2025-Jul
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1360-2322
EISSN: EISSN-1468-3148
Available Date: 2025-07-25
Scoping Review on the Use of Navigation Services to Improve Accessibility of Programming for People with Intellectual Disabilities
Jennifer Christianson-Barker1,2; Arielle Lomness3; Nour Youssef1,4; Dina Yaghi1,4; Florence Ng1,4; Laura Hockman1,4; Rachel Mills5; Rachelle Hole1,4
Journal of Applied Research in Intellectual Disabilities, v38 n4 e70101 2025
Background: Canadians with intellectual disabilities experience barriers in accessing federal government services and programmes. Evolving from established models of patient navigation, service navigation has emerged as a potential way to address systematic barriers. Methods: A scoping review was conducted with a search strategy implemented across six databases, including APA PsycInfo, Medline, CINAHL, Embase, Scopus, and ProQuest Sociology Collection. Results: One hundred and twelve studies were identified as relevant to the research question. Despite variance in terminology, definition, and practice, included studies affirm the need for navigational support and highlight the potential impact of support. Conclusions: The included literature identifies navigation support as a promising practice to remove barriers and advance access to programs and services for people with intellectual disabilities. Additional study is needed to specify the impact related to accessing federal programs and services in a Canadian context.
Descriptors: Navigation, Accessibility (for Disabled), Intellectual Disability, Federal Programs, Barriers, Foreign Countries
Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www-wiley-com.bibliotheek.ehb.be/en-us
Publication Type: Journal Articles; Information Analyses
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada
Grant or Contract Numbers: N/A
Author Affiliations: 1Canadian Institute for Inclusion and Citizenship, Kelowna, British Columbia, Canada; 2School of Graduate Studies, University of British Columbia Okanagan, Kelowna, British Columbia, Canada; 3Okanagan Library, University of British Columbia Okanagan, Kelowna, British Columbia, Canada; 4Department of Social Work, University of British Columbia Okanagan, Kelowna, British Columbia, Canada; 5Inclusion Canada, Toronto, Ontario, Canada

Peer reviewed
Direct link
