The purpose of this study was to examine the current status of e-Learning in Korean higher education and find ways to encourage the further use and development of e-Learning systems that aim to enhance Korea's academic competitiveness. A total of 201 universities in Korea (27 national and public, 163 private, and 11 national universities of…

This article examines an external evaluation of the quality assurance system at the Norwegian University of Science and Technology (NTNU) conducted by The Norwegian Agency for Quality Assurance in Higher Education (NOKUT). The external audit report along with internal reports provided by the seven faculties of the university served as the major…

Purpose: We used data from a large sample of nursing homes to examine the association between staff turnover and quality. Design and Methods: The staff turnover measures came from primary data collected from 2,840 nursing homes in 2004 (representing a 71% response rate). Data collection included measures for nurse aides, licensed practical nurses,…

Virtual learning communities encourage members to learn and contribute knowledge. However, knowledge sharing requires mutual-trust collaboration between learners and the contribution of quality knowledge. This task cannot be accomplished by simply storing learning content in repositories. It requires a mechanism to help learners find relevant…

High quality assessment practice is expected to yield valid and useful score-based interpretations about what the examinees know and are able to do with respect to a defined target domain. Given this assertion, the article presents a framework based on the "unified view of validity," advanced by Cronbach and Messick over two decades ago, to assist…

This article describes a pay-for-performance system developed for Minnesota nursing homes. In effect, nursing homes can retain a greater proportion of the difference between their costs and the average costs on the basis of their quality scores. The quality score is a derived and weighted composite measure currently composed of five elements:…

The authors who happened to be moderators of academic online discussions bring tales from the trenches. Whether it's computational chemistry, the history of the book, or women's studies, the technology and the users can both prove difficult. The first author talks about two scholarly discussion lists. SHARP-L, whose name comes from the Society for…

Almost a decade ago, online education unabashedly entered the realm of higher education, and since then the proliferation of distance learning and technology use has dramatically altered the landscape of colleges and universities. Parallel to the surge in distance education have been extensive efforts to ensure quality control for the new…

Inherent within emerging new food supply chains (FSCs) in the UK in recent years, and in particular those based upon direct marketing, is the (re)connection of production--consumption processes and concomitantly producers and consumers. New forms of connection are apparent, as food produce is differentiated on the basis of quality constructs which…

Background: This paper explores the appropriateness of using mystery customer programmes in higher education institutions (HEIs) in the UK. Purpose: The main aim of the paper is to examine potential advantages and disadvantages of mystery customer programmes within HEIs, and to identify any issues that would need to be successfully resolved were…

The adoption of the Bologna process has influenced the development of quality assurance across many countries in Europe. In particular, the implementation of the Framework for Qualifications in the European Higher Education Area has stimulated discussion about the three cycle model, which uses generic descriptors for each cycle based on learning…

The birth of democracy in South Africa resulted in the mammoth task of transforming the higher education sector. Policies, structures, procedures and processes underwent a review that hoped to align the system with the needs of the wider population of the country. Among other strategies that are used for this process are quality assurance…

The Council for Higher Educations' (CHE) Higher Education Quality Committee (HEQC) requires internal quality evaluations to be performed on the various programmes offered by the Faculty before visitation by the HEQC. This article examines some of the challenges and processes followed by six of the departments of Walter Sisulu University's Faculty…

Transnational higher education is a rapidly growing phenomenon that is under-researched and often even misunderstood. As the world's most promising market, China has the potential to dwarf all traditional offshore markets. Little research has been done to seriously analyse the fast growth in China. A sound understanding of the Chinese situation…

Working with the South Carolina Department of Education, the authors surveyed prekindergarten and kindergarten teachers whose schools participated in a quality rating system to see what they did to get ready for the observation and what they thought of the evaluation process. The authors also asked them what they thought about the quality of their…