Introduction: Medical associations and licensing bodies face pressure to implement quality assurance programs, but evidence-based models are lacking. To improve the quality of methadone maintenance treatment (MMT), the College of Physicians and Surgeons of Ontario, Canada, conducts an innovative quality assurance program on the basis of peer…

In the journal section Improving the Lives of Children: Three Programs from around the World, this article about childminding-known as family child care in the U.S.-discusses advances in the training and professionalism of home-based child care providers in Britain. The author explains childminding networks, and looks at the contributions of…

Childcare in the United States (US) has become a necessary part of life for most working parents with the increased use of center-based childcare over the past three decades. Approximately 13 million preschoolers attend some form of childcare. Literature indicates the main predictors of quality childcare programs are adequate experience and…

Open and distance learning (ODL) is enjoying phenomenal growth in Asian higher education, new forms of provision are being developed, new institutions are being established and there is a surge in online export and import. However, there is still need to ensure that increasing access does not result in lowering standards and to prove that ODL is…

According to the author, school-age care is the fastest growing segment of the early childhood arena and possibly the least visible. While programs have been serving school-age children in out-of-school hours since the turn of the century, it is only in recent years that professionals have started to view school-age care as a distinct discipline…

This report describes a voluntary audit program implemented by the Educational Testing Service (ETS). The comprehensive audit program was developed to assure that all corporate programs adhere to the ETS Standards for Quality and Fairness. The standards address issues which relate to all ETS activities such as accountability, confidentiality of…

Application of Deming's TQM principles to education is long overdue. Principles that have proven their worth in businesses for decades could revolutionize our thinking about education. But they require a total commitment, from the highest to the lowest level. Deming's 14 points, and Gray Rinehart's suggestions, are presented, discussed, and…

Examined a procedure for identifying and resolving discrepancies in ratings, focusing on the third rater adjudication procedure used in scoring the Test of Spoken English. Results for 1,446 adult examinees demonstrate that implementing a discrepancy resolution procedure is not sufficient in itself for quality control monitoring. (SLD)

Presents theoretical considerations on both similarities and differences between information management and knowledge management and presents a conceptual model of basic knowledge management processes. Discusses total quality management and quality control in the context of information management. (Author/LRW)

Defines ISO 9000, the quality control standard of the International Organization for Standardization (ISO), and looks at the benefits of ISO certification. Looks at the four levels of ISO 9000 and discusses the construction of training courses to prepare ISO documentation. (JOW)

This paper outlines the ways in which successive UK governments have regulated and controlled the teaching profession since the 1980s. Key initiatives relating to curriculum, school effectiveness and individual teacher performance are considered in some detail, because these issues have arguably had the greatest impact upon teaching and learning.…

This article presents quantitative evidence that shows that the introduction of a research assessment scheme similar to the proposed Research Quality Framework (RQF) is likely to exacerbate gender inequity in the Australian university sector. It contributes new measures of gender differences in the publications records of Australian academics. It…

This paper examines quality assurance in Nigerian University education and credentialing. The research contends that university education in Nigeria which hitherto enjoyed tremendous global respectability and acceptability is fast loosing its high esteem in the face of labour market and members of community because the currently certified Nigerian…