In February 2005, the U.S. Government Accountability Office (GAO) issued a report that raised concerns about the effectiveness of the Department of Health and Human Services (HHS) Administration for Children and Families' (ACF) oversight of about 1,600 local organizations that receive nearly $7 billion in Head Start grants. GAO was asked to report…

Purpose: The purpose of this paper is to utilize quality function deployment (QFD), Benchmarking analyses and other innovative quality tools to develop a new customer-centered undergraduate curriculum in supply chain management (SCM). Design/methodology/approach: The researchers used potential employers as the source for data collection. Then,…

Two key themes of recent UK education policy texts have been a focus on "quality" in public sector performance, and on "equality" in the form of New Labour's stated commitment to equality of opportunity as a key policy objective. This twin approach can be seen at its most obvious in the concept of "excellence for…

This study of advanced-level high school courses that offer credit toward both a high school diploma and a college degree in Florida compares one such program (dual enrollment) with others, describing the number and characteristics of grade 11 and 12 students enrolled overall and by district. It also examines dual enrollment partnerships between…

This study of advanced-level high school courses that offer credit toward both a high school diploma and a college degree in Florida compares one such program (dual enrollment) with others, describing the number and characteristics of grade 11 and 12 students enrolled overall and by district. It also examines dual enrollment partnerships between…

This report is the third of a three-phase research study of teacher professional learning opportunities in the United States. In this third phase of the research, the authors conducted case studies of four professionally active states to get a deeper look at the policy frameworks that support professional development in those states. These…

The history of ENQA (European Association for Quality Assurance in Higher Education) arises in the late 1990s when the first formal procedures for quality assurance begun to stabilize on a national level. As a result of the European Pilot Projects in the field of external quality assurance during the nineties, participants felt the need for…

In her role with the School Administrators of Iowa leading Iowa's leadership grant from The Wallace Foundation, the author works with a coalition of individuals and groups striving to implement a cohesive leadership system for school leaders. Efforts to create a cohesive leadership system in Iowa for the past nine years have resulted in many…

The collection of student feedback is seen as a central strategy to monitor the quality and standards of teaching and learning in higher education institutions. The increasing use of technology to support face-to-face, blended and distance courses has led managers as well as practitioners to become increasingly concerned to identify appropriate…

This article discusses the meanings of quality in the Humboldtian university ideal and in the Bologna process, especially related to issues of institutional autonomy, academic freedom and the integration of teaching and research. The article gives an overview of current practices associated with quality and quality assurance in Germany and Norway.…

Virtual schooling is a rapidly growing and, to many, an increasingly troubling phenomenon. In a decade, online education has grown from being a novelty act to an established mode of education, consisting of asynchronous, computer-mediated interaction between a teacher and students over the Internet. Although exact figures are hard to come by,…

The objective of this study is to describe and map the current state of play of the Bologna Process in the nine countries of the Southern Mediterranean participating in the Tempus programme. For the last twenty years, the Tempus programme has supported the modernisation of higher education systems in countries neighbouring the EU by financing…

Educational objectives, like educational quality, are contextual and evolving--they may exhibit both continuity and change. This paper capitalizes on the role of neo-institutionalism and on the contribution of Douglass North (one major representative of the neo-institutionalism trend) in identifying the institutional impact upon cognitive…

The equating process links scores from different editions of the same test. For testing programs that build nearly parallel forms to the same explicit content and statistical specifications and administer forms under the same conditions, the linkings between the forms are expected to be equatings. Score equity assessment (SEA) provides a useful…

The article first considers a characterization of higher education in Latin America, the principal problems and the scenarios that have led to the inclusion of quality assessment and accreditation processes in higher education as a priority in the regional agenda. The following aspects are then developed from a comparative perspective: the main…