Learning processes have an impact on both specific problems and provide wider knowledge of different work processes. For this, managerial work has been identified as crucial. Managerial work is ad hoc and full of daily disturbances, and as learning in organisations often occurs unplanned, it is of interest to study learning processes during…

Background: Professional support for people with intellectual disabilities is increasingly provided remotely. This study explores what support staff of the Dutch remote support service DigiContact experience as distinctive aspects of their job as a remote support professional. Method: Semi-structured interviews were held with 10 DigiContact…

If leaders expect the feedback they give to translate to improved results, they need to practice delivering it in such a way that others are willing to receive it and act on it, writes school principal Sanée Bell. Here, Bell provides three ingredients for feedback that resonates.

This study explores workplace readiness, focusing on factors contributing to a positive employee experience for interns and ways universities can enhance it. Qualitative analysis of internship reports at a German university reveals the significance of management relationships, job design, onboarding, and a supportive environment. Recommendations…

Higher education institutions rely on staff working in a variety of roles to perform their core functions, including custodians, librarians, food service workers, career counselors, and residence hall directors. Research within and beyond the field of higher education offers multiple approaches leaders can consider to improve their workplace…

Background: Scant attention has been paid to the quality of working life of social care workers in Ireland. This study sought to characterise both the quality of working life and the well-being of social care workers in the disability sector. Method: A cross-sectional survey of social care workers (n = 307) was conducted. Measures of work-related…

Supporting scholars is crucial for promoting academic development in higher education institutions (HEIs). While organisational support for academic careers has been widely researched in various contexts, little attention has been paid to factors influencing Chinese scholars' perspectives on such support, which could significantly impact their…

"Plantation politics" refers to the lingering impact of slavery's afterlife or how vestiges of enslavement permeate contemporary culture, including institutions of higher education (IHEs; Hartman, 2008; Squire et al., 2018; Williams et al., 2021). For Black women administrators (admins), the enduring legacy of caretaking, bodily control,…

Child labor is a sobering reality in a modern society, when it has been practiced over numerous decades and has led to such inhumane consequences for children. Due to poverty, poor family conditions, socio-economic fragility, phenomena like child labor have been observed globally. In terms of South Asian countries, in many instances it is a source…

Background: Social enterprises have the potential to address some of the current barriers that people with an intellectual disability experience in transitioning to open employment opportunities. However, it is unknown in detail how social enterprises are able to facilitate this transition, which limits ability to scale-up these organisational…

Purpose: This study seeks to unravel the psychological well-being of education sector professionals by exploring the mediating role of self-esteem in the relationship between perceived organizational support and burnout among university teachers. Design/methodology/approach: This survey-based study employs a relational, cross-sectional model to…

The concept of resilience has been employed as an analytical tool in a wide range of scientific disciplines and fields from the natural sciences to social sciences and humanities, but within linguistics it is a relatively new and so far, rarely applied concept. This paper is intended as a contribution to fill this gap through a sociolinguistic…

Reflection is fundamental to teachers' agency, professional learning, and sustainable school improvement. This study investigates schoolteachers' conceptions of reflection and the factors they report as affecting their engagement in it. The study deploys Habermas' (1984) theory of communicative action, specifically the "lifeworld…

Five distinct generational cohorts, from the Silent Generation (born 1920s-1940s) to Generation Z (born 1996-2010s), are active in the workforce. These cohorts are defined by shared characteristics shaped by pivotal historical events influencing their worldviews and work behaviors. Each generation presents unique challenges due to differing…

Purpose: The primary aim of this study is to delve into the causes of occupational stress and burnout amongst administrative staff members in Pakistani universities. It does so by employing a qualitative research strategy, offering a comprehensive understanding of the issue. Design/methodology/approach: This study uses a qualitative research…