Purpose: There is a growing consensus that quality of care for frail elders should include family and be evaluated in terms of patient-centered, family-focused care (PCFFC). Family caregivers are in a unique and sometimes sole position to evaluate such care. In the context of caring for physically frail elders, this study examined the extent to…

Voice over Internet Protocol (VoIP) is becoming a reality in many organizations. The potential for mobility in voice over wi-fi networks will derive demand for the technology. Wireless VoIP is poised to rival VoIP as an alternative telephony tool. Internet has been used to transport data in the form of packet. In the past, Internet did not support…

During 2006, High/Scope worked with the Forum to provide training and technical assistance to several state and regional networks which are building quality improvement and accountability systems. In each community, High/Scope staff presented to local decision-makers and provided one- or two-day pilot training workshops for parishioners and…

The paper examines 2 recent Australian government issues papers on higher education and research policy, indicating areas both of concern and opportunity for Australian higher education providers in theology and their research efforts. The paper then offers suggestions as to how providers of theological education might position themselves as…

Although the world is changing, quality management remains an area of relative calm. Many institutions continue to use elaborated versions of a model that is developed by the Council of Academic Awards and conceived at a time when higher education was not so exposed to market forces, when the policy and regulatory environment was relatively…

Purpose: To develop a method for benchmarking teaching and learning in response to an institutional need to validate a new program in Dentistry at the University of Sydney, Australia. Design/methodology/approach: After a collaborative partner, University of Adelaide, was identified, the areas of teaching and learning to be benchmarked, PBL…

Purpose: To provide educationalists with an understanding of the key quality issues relating to multiple-choice tests, and a set of guidelines for the quality assurance of such tests. Design/methodology/approach: The discussion of quality issues is structured to reflect the order in which those issues naturally arise. It covers the design of…

Professionals responsible for educational research, evaluation, and statistics have sought to provide timely and useful information to decision makers. Regardless of the evaluation model, research design, or statistical methodology employed, informing the decision making process with quality, reliable data is a basic goal. The definition of…

When one considers the importance and social significance of licensing and certification examinations, it is amazing that the enterprise operates with virtually no societal oversight. The "Standards for Educational and Psychological Testing" and the "Code of Fair Testing Practices in Education" of the American Psychological…

This protocol explains the new system for assessing research quality at research universities located in the Netherlands. It discusses the legal and historical background for establishing a new system of quality determination in research, describes the essential aspects of the research assessment process and the particular tasks of…

A major purpose of this study was to determine the attitudes toward standards of practice and the nature and scope of standards of practice as they currently exist in governmental agencies, professional associations and licensing agencies, business and industry, health-related organizations, and colleges and universities. A second purpose was to…

This report reviews the practices implemented by 53 different state vocational rehabilitation (VR) agencies to address quality assurance concerns. The broader spectrum of monitoring practices and evaluation systems used by different state agencies to assess worker and agency performance is first reviewed. The report then focuses on the range of…

The first purpose of this study is to help the reader become aware of the evolution of Statistical Process Control (SPC) as it is being implemented and used in industry today. This is approached through the presentation of a brief historical account of SPC, from its inception through the technological miracle that has occurred in Japan. The…

Reported is a summary of interviews with Illinois majors in 130 middle-sized towns concerning their attitudes toward environmental issues. Most mayors did not consider environmental quality to be a serious issue for their towns. (JP)

A catalog committee operating within the University of California library system investigated ways to standardize subject and name entries for the National Union Catalog (NUC). Two sources identified as the contributors of most of the unreliable NUC card copies were research libraries with large special collections requiring expanded or refined…