Due to the impact of the recent pandemic, the teaching and learning experience worldwide was marked by a wave of emergency digitalization. The sudden need to transition to online teaching and learning (OTL) has forced Higher Education actors to adapt quickly without proper planning. This study examines teachers' perceptions of the benefits and…

After a comprehensive review of the major learning management systems (LMS) in 2019--2020, Schoolcraft College began a transition from Anthology's Blackboard Original LMS to the updated Blackboard Ultra Course View. The learning management system impacts or informs the daily work-flows of several key stakeholders. As such, it was imperative to…

We investigated the outcomes of a novel neuroscience and neuroanatomy support program (NSP) developed and implemented in the pre-professional phase of an accredited Bachelor of Science/ Master of Science occupational therapy (OT) program. This research demonstrates the potential of targeted small group tutoring as an effective means to promote…

Adopting technology in this new normal education improved students' engagement and motivation to learn. This paper aimed to investigate the impact of technical support on Technology Acceptance Model to examine Project PAIR (Portable and Accessible Instructional Resources) in the distance learning modality employing Partial Least Squares Structural…

Unprecedented advances have been seen in E-commerce with the spread of digital commerce and customer relations on commercial websites, such as Amazon. As a result, investigation of this type of communication has opened up new horizons for discourse analysts. This study aims to identify the complaint strategies used by customers and the reasons…

Purpose: This study aims to understand the impact of professionalism (PR) of the workplace learning support team on learning outcomes. The context of this study is an e-procurement system implementation. Management provides initial formal training (TR) to potential users of the system and also arranges informal learning support by deploying the…

This practice report details a large, four-year, public, research 1 (very high research activity), Hispanic Serving Institution's (HSI) approach to tackling barriers to timely graduation through the implementation of a virtual support center, the Graduation Help Desk (GHD). The GHD, established in late 2017, operates at the level of the provost's…

Technology resources are rapidly becoming more readily available in schools, increasing the demand on teachers to increase the integration of technology into daily lesson planning. While teachers are expected to integrate technology into curriculum to increase student readiness, data shows teachers are not successful in technology integration.…

During the pandemic, instructional designers in higher education were busy helping the faculty members transition to remote teaching within a matter of days. However, urgent instructional design (ID) support was not uncommon before the pandemic, especially when supporting adjunct faculty members. After all, design constraints tend to exist in ID…

Online instructors play a critical role in online student success and need various forms of institutional support to succeed in online teaching. This article describes the creation, validation, and results of the Online Instructor Support Survey (OISS) based on seven areas identified in the literature: (a) technology infrastructure; (b) technical…

The interconnected constructs of education in the 21st century cannot be divorced from teacher training. This article reports on the digital literacy experience of teachers amidst the worldwide recommendations of using distance learning and open educational applications to address education during the COVID-19 pandemic lockdown. Altogether, 840…

The COVID-19 pandemic has affected the global population, not only in terms of health, but also in the economic, psychosocial, and educational domains. Information and communication technologies (ICT) have been presented as the main currently available solution to reduce the effects of social isolation and for the maintenance of educational…

The article is for analysis of new experience in the national context - organisation of distance education in preschool education and the challenges in application of the innovation, when the implementation as such has not been planned and modelled for getting ready for it in advance. In Lithuania, before the COVID-19 pandemic distance education…

In 2020, AUCD and the Think College National Coordinating Center (NCC) conducted a national survey that examined how individual DD Councils were supporting postsecondary education for students with IDD at the state level. As this brief explains, DD Councils in many states deliver diverse forms of support, including direct funding for programs,…

With the development of science and technology, the demand for programmers has increased. However, learning computer programs is not an easy task. It might cause a significant impact on programming if misconceptions exist at the beginning of the study. Hence, it is important to discover and correct them immediately. Chatbots are effective teaching…