This companion document to an instructor's guide for a 30-hour course on effective communication begins with a list of course objectives, expected outcomes, and prerequisites. Lessons are organized into the following categories: introductory lessons; reading lessons; writing lessons; listening and speaking lessons; and newsletter production…

This instructor's guide contains materials for a course designed to prepare employees for statistical process control (SPC) training given at their workplace by refreshing math skills and building the concepts and vocabulary necessary to understand SPC in manufacturing environments. SPC-Prep 1 addresses the math skills necessary to perform SPC…

This document contains three papers from a symposium on human resource development (HRD) and performance outcomes. "Going to the Next Level of Growth: Employing Systems Thinking to Make Effective Interventions" (Carol Ann Zulauf, Joseph A. Ilacqua) shows how a systems view enables organizations to find the most effective point for…

This summary report addresses the information needs of American citizens, institutions, schools, industry, and government within the context of three themes: literacy, democracy, and productivity. The report includes a preamble, which provides background information on the conference; discussions of the challenges posed by the Information Age in…

The task force on computer education, convened by the Department of Public Instruction in North Carolina, developed a flexible model to assist schools in coping with inservice for existing and prospective personnel and for higher education to provide training for teachers and other school personnel in computer education. Actions subsequent to the…

This paper outlines the current status and future developments in interactive distance education by both the telephone and cable television (CATV) companies in Connecticut in the wake of an ongoing infrastructure evaluation. The first of the activities described is a two-year interactive, distance education trial program entitled "Links to…

The staff development component of the Outreach and Technical Assistance Network (OTAN) began the second year of operation with all 11 resource centers active. Constant emphasis and assistance was given to providing staff development through the centers. English as a Second Language (ESL) Institutes for Experienced Teachers were scheduled on a…

The results of an exploratory study that investigated the range of programs available to limited English proficient (LEP) students in California secondary schools are addressed. The study consisted of several components: a telephone survey to 27 secondary schools that were demographically and regionally representative of California high schools…

In the face of changing economic conditions and shifts in skill requirements caused by technology, American corporations must integrate learning as an integral part of their functioning. Businesses must implement learning-intensive production, speed up the process of learning how to improve training, and learn how to assess the results of…

This packet of materials describes the Partnerships for Minority Achievement (PMSA) Project of the National Science Foundation (NSF). PMSA is a comprehensive precollege program that builds on the NSF strategy of forging alliances and partnerships for systemic reform. The partnerships identify successful models in the public and private sectors to…

A formative and summative evaluation was made of eight school-age child care (SACC) training workshops conducted in 1989-90 for 190 participants in upstate New York. (The focus of the SACC workshops was to "train the trainers," as well as to provide trainees with quality materials and instruction for future training with their staff…

An exploratory case study examined the distribution patterns and subsequent use of "Research within Reach: A Research Guided Response to Concerns of Reading Educators" in three states during the period October 1978 to February 1980. Copies of the book were distributed at regional conferences, state workshops, inservice workshops, and via…

A study of the need for inservice education and training among the staff of the Namibian extension service revealed that the service has approximately 100 field staff who have very different and often patchy preservice training but who have acquired considerable experience. Workshops with extension staff members were then held to identify their…

The goal of the High School/State Incentive Grant (SIG) Staff Development program of the New York City Board of Education in 1992-93 was to increase the knowledge levels and competencies of teachers and paraprofessionals assigned to special education classes, by offering a variety of training options for all eligible personnel. The program was…

Rural special education teachers frequently are distant from information resources found in large urban libraries and universities, and do not have easy access to professional support or consultants' expertise. Telecommunications offers new sources of support to these teachers by permitting them to send and receive electronic mail messages, take…