In this article, the authors offer an account of a free-ranging discussion highlighting common features of psychology provision and that considers the differences between two departments and two distinct programmes. The discussion took place between ERASMUS partners during a Teacher Exchange visit to the University of Wroclaw, Poland, in March…

There are relatively few examples of quantitative approaches to quality control in educational assessment and accountability contexts. Among the several techniques that are used in other fields, Shewart charts have been found in a few instances to be applicable in educational settings. This paper describes Shewart charts and gives examples of how…

Higher education policies related to quality assurance are implemented in many countries. The purposes of such policies are to ensure the provision for high-quality education, university accountability and transparency in the use of public funding and meeting the needs of the diverse stakeholders. The current Australian Higher Education Quality…

This article attempts to bring to the fore the need for enhanced quality assurance processes in the award of PhDs by Kenyan universities. The findings reveal that quality challenges exist in the institutional processes established for the award of this advanced degree across the universities in the country. It is hoped that the findings will stir…

Over the last 10 years, the regular functioning of Greek universities has been disrupted several times due to various reforming governmental efforts by major Greek political parties. Actors inside (academics, students) and outside (policy-makers and analysts, experts, journalists) university resist the implementation of certain European education…

The recent establishment of the European Higher Education Area and the ongoing monitoring carried out by the Bologna Follow-up Group raises the question: to what extent have the objectives of the Bologna Process been implemented in the varied higher education systems of the 47 signatory states, including the former Soviet Union states? This…

Online learning environments (OLEs) are complex information technology (IT) systems that intersect with many areas of university organisation. Distributed models of leadership have been proposed as appropriate for the good governance of OLEs. Based on theoretical and empirical research, a group of Australian universities proposed a framework for…

Education is often seen as a contrast (or even contest) between being a process of liberal education (with the aim of fostering life-long independent, innovative and creative thinking useful throughout life) and delivering vocational education (immediately applicable skills and competencies, ready for the world of work--"employability").…

The renewal of strategy development and implementation is important in the context of the changing higher education landscape. Changing government policy and the political agenda require a university to engage in careful strategy development and implementation which result in long-term sustainability. The political interest of the government will…

Researchers have noted the limited amount of scholarly explorations of the practice of outsourcing administrative services in higher education. This dissertation seeks to add to the body of literature pertaining to the subject by examining the experiences of three universities that grappled with the decision. Using a qualitative approach and a…

At the end of 2010 the Durban University of Technology initiated a Curriculum Renewal Project, central to which is the aspiration to become a student centred university through the transformation of teaching and learning and the promotion of quality enhancement. However, the current realities for curriculum development and quality assurance at the…

We explore opportunities for assessing and advancing Human Resource Development (HRD) research through an integrative literature review of scientometric theories and methods. Known as the "science of science," scientometrics is concerned with the quantitative study of scholarly communications, disciplinary structure and assessment and measurement…

Objective: The aim of this study was to develop a comprehensive framework of quality improvement competencies for use in continuing professional development (CPD) and continuing medical education (CME) for European general practice/family medicine physicians (GPs/FDs). Methods: The study was carried out in three phases: literature review,…

Purpose: This article aims to present a unique systematic and validated method for creating a linkage between past experiences and management of future occurrences in an organization. Design/methodology/approach: The study is based on actual data accumulated in a series of projects performed in a major medical center. Qualitative and quantitative…

The continued growth of online programs in higher education has resulted in concerns about how institutions monitor the quality of their online programs. These concerns indicate a need for a process by which online programs may be evaluated and compared. They provided the impetus for this study, the goals of which were to identify quality…