This document contains conference papers, other speeches, and supplementary material from the first International Conference on Total Quality Management (TQM) and Academic Libraries, held in 1994. The conference was comprised of four sessions, and the introductory remarks of each are included, along with transcriptions of each session's…

Hospitals--the most costly segment of the health care system--are beginning to use benchmarking to discover how other hospitals and businesses have developed cost-cutting and time-saving ways of doing things. Benchmarking is a sophisticated, multifaceted procedure, usually conducted by teams, for identifying and adapting best-in-class practices.…

This curriculum was developed to assist adult education teachers (especially in Kentucky) to prepare adults to function in today's society and that of the next century. Materials in the guide go beyond preparing adults to pass the General Educational Development (GED) test to preparing them with life skills. The curriculum includes traditional…

This digest discusses the use of benchmarking as a strategy for assessing and improving efficiency and productivity of administrative processes and instructional models in colleges and universities. Benchmarking, developed by the Xerox Corporation in the 1980s, is defined as an ongoing, systematic process for measuring and comparing the work…

This book offers ideas or benchmarks about how to improve the postsecondary learning environment, based on interviews with academic leaders at four universities in the United States. Semi-structured interviews were conducted with a total of 32 academic leaders from four research universities: Northwestern University (Illinois); Pennsylvania State…

This update addresses major issues surrounding educational standards for all subject areas. It provides a review and analysis of standards and benchmarks in the content areas of science, mathematics, history, geography, reading, and writing. Also included is an analysis and description of the knowledge and skills considered important for the…

The report was issued as a statutory requirement of the Colorado State Board of Education. The report was directed to include, but not be limited to: (1) Whether student scores have improved since the accountability reports were issued in 2001; (2) Data on safety incidents involving students; (3) Whether the format of the School Accountability…

ACT Information Brief 2004-1 showed that retention and cumulative first-year college GPA are related to ACT Composite scores. Overall achievement, as measured by cumulative first-year college GPA, is strongly related to high school preparation, as measured by ACT Composite score, for students who return for a second year of college. This brief…

This curriculum framework represents a consensus about expectations for student learning in New Hampshire public schools in the arts. The introduction poses the framework and answers the following questions: What is the role of the arts in education? How do quality arts programs contribute to school environment? How do the arts develop workplace…

Indiana's Comprehensive Action Plan (I-CAP) provides a framework for program excellence, accountability, and continuous improvement in adult education. The action plan includes guiding principles and benchmarks for quality programs. Adult education programs are evaluated annually on these 10 established principles of program quality: educational…

The purpose of this study was to take an initial step toward developing sound and versatile predictive instruments (i.e., benchmark measures) in reading, writing, and math that can be used to assess high-school students' academic performance in a manner that will not only predict scores on high-stakes tests but will also be amenable to repeat…

In most countries, agricultural research (AR), institutions of higher education in agriculture (HEA), and agricultural advisory services (AAS) function as separate agencies. So far, in most countries, AR, HEA, and AAS have not had a common vision for rural development. In Finland, domination of agricultural production in Finland has led to a lack…

This paper describes the creation of a comprehensive evaluation tool for reference librarians in adult service divisions to use in selecting World Wide Web sites as reference sources. Traditional evaluation criteria, endorsed and applied by librarians over the years, are not sufficient for the evaluation of today's hypermedia web site environment.…

This document contains three papers on ethics and integrity in human resource development (HRD). "Redefining Human Resource Development: An Integration of the Learning, Performance, and Spirituality of Work Perspectives" (Reid A. Bates, Tim Hatcher, Elwood F. Holton III, Neal Chalofsky) describes an effort to articulate the tensions…

This document explains the Arkansas science benchmarks for grades 5-8 which were developed to provide guidance to science teachers. The content standards for three strands--physical science systems, life science systems, and Earth science/space science systems--were identified based on grade levels. (YDS)