This article reports on an experiment examining the effects of job candidates' propensity to exhibit organizational citizenship behaviors (OCBs) on selection decisions made in the context of a job interview. We developed videos that manipulated candidate responses to interview questions tapping task performance and citizenship behavior content in…

We tested the hypothesis that highly structured course designs, which implement reading quizzes and/or extensive in-class active-learning activities and weekly practice exams, can lower failure rates in an introductory biology course for majors, compared with low-structure course designs that are based on lecturing and a few high-risk assessments.…

This article features the University of Liverpool's arts and humanities library, which applies a new search tool to improve the user experience. In nearly every way imaginable, the Sydney Jones Library and the Harold Cohen Library--the university's two libraries that serve science, engineering, and medical students--support the lives of their…

A recent UK survey found many graduates unprepared for employment while employers placed greater value on transferable, employability skills rather than on specific ones. Increased student entry into professional-oriented programs, and subsequent pressures on work placements, have educators looking to alternative ways of providing safe,…

Teachers play a vital role in the implementation of new programs. This article discusses how best to support teachers in the face of such change. Specifically, we describe the perspectives of teachers who participated in a pilot project of the responsiveness to intervention model. Through focus group data, the researchers explored the barriers…

Cultural awareness training that emphasizes communication delivers only a partial solution to the challenges that intercultural work teams face. Improving collaboration requires a strong foundation of performance management before a work team can determine how they will cooperate to perform to excellence. Against the backdrop of the authors'…

The focus of this qualitative research study using the Delphi method is to provide a framework for leaders to develop their own social networks. By exploring concerns in four areas, leaders may be able to better plan, implement, and manage social networking systems in organizations. The areas addressed are: (a) social networking using…

Research points to links between school and school district leadership and student achievement. Local and national education reform has created rising expectations for student performance. Education leadership is both complex and high stakes. Key stakeholders in Georgia have developed a solution to improve factors in the work, workplace, and…

"Preparing for Work," developed by Equipped for the Future at the Center for Literacy Studies, University of Tennessee, is a skills-based course designed for implementation in organizations and agencies involved in preparing their clients and students for entry level work. Each of the instructional modules that comprise the…

If teaching is a complex act, it is additionally complex for first-year teachers', who enter with the same responsibilities as veteran teachers yet encounter specific difficulties as beginning teachers. This paper uses existing research on beginning English teachers major concerns to frame the exploration of concerns faced by four beginning…

The business of training and performance improvement has always been cyclical, with the fortunes of human resource development (HRD) and performance improvement professionals rising and falling with the economic fortunes of the workplace. The current economic downturn and nascent recovery represent an opportunity for HRD and performance…

How can organizations avoid the negative, sometimes chaotic, effects of multiple, poorly coordinated performance improvement interventions? How can we avoid punishing our external clients or staff with the side effects of solutions that might benefit our bottom line or internal efficiency at the expense of the value received or perceived by…

While training has been a proven and heavily relied on intervention to impart job-enabling information to performers, its ability to have a positive effect on job performance has been demonstrated to diminish over time. One intervention that has been adopted by performance technologists to provide ongoing support is an electronic performance…

The learning curve is high for novice special education teachers. They must assume full teaching responsibilities, while at the same time become familiar with district and school policies, curriculum, and assessment policies and procedures. They are expected to build relationships with administrators, teachers, paraprofessionals, families, and…

Focusing on the current timetabling process at the University of Toronto Mississauga (UTM), I apply David Wesson's theoretical framework in order to understand (1) how increasing enrollment interacts with a decentralized timetabling process to limit the flexibility of course schedules and (2) the resultant impact on educational quality. I then…