Automated diagnostic aids prone to false alarms often produce poorer human performance in signal detection tasks than equally reliable miss-prone aids. However, it is not yet clear whether this is attributable to differences in the perceptual salience of the automated aids' misses and false alarms or is the result of inherent differences in…

With information technologies' pervasive use within all departments and by all staff, libraries and library staff get their fair share of mandated projects. Knowing how to successfully operate in this kind of environment is important to the overall success of the library as a whole. What is meant by mandated project? A mandated project is a…

Female victims of domestic violence--also referred to as "battered women"--face serious career development challenges that necessitate the intervention and aid of human resource development (HRD) practice.The purpose of this article is to identify critical factors having an impact on the career development (CD) of battered women and to offer…

Attracting, developing, and retaining employees, ensuring a pipeline of qualified people, and building a culture of engagement and productivity are important to the success of any organization. It is called "talent management." With the right technology support, talent management's real value is that it allows organizations to identify high…

Frederick Winslow Taylor (1856-1915) was an efficiency expert whose concerns were less about avoiding worker fatigue and more about increasing profit margins by any means necessary. Taylor was devoted to finding the One Best Way to carry out a task and then training workers to do that task unvaryingly; attempts by employees to improve their own…

Healthcare has become a rapidly changing field. With the introduction of value-based purchasing to determine reimbursement of Medicare providers based on the quality of care in addition to outcomes in treatment, the environment is becoming ever more competitive. Saint Philip's Hospital is among the largest non-profit hospitals in the nation…

Every individual should be entrusted with an internal driver to strive their best towards achieving their potential and to manifest their performance through innovative means. This can be reached only under circumstances where the abstract human values and principles are recognized and indoctrinated in the culture. The strategies discussed in this…

Working with clients to deliver solutions provides ample opportunity for success as well as failure. This article focuses on how to address three shortcomings that often contribute to performance solutions missing the mark. These shortcomings include (a) the "framework" used to view, discuss, and analyze performance is too narrow; (b) performance…

Why don't employees always do what they're supposed to do? The reasons are often as ambiguous to them as they are to their supervisors. Different roles come with different perceptions. Understanding and finding solutions will help one create an approach to staff development that will target the reasons why staff don't always perform at their best.…

Task analysis in human performance technology is used to determine how human performance can be well supported with training, job aids, environmental changes, and other interventions. Early work by Miller (1953) and Gilbert (1969, 1974) addressed cue processing in task execution and recommended cue descriptions in task analysis. Modern task…

It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

Principals, as one of the professional leaders in a school, are accountable for the quality of education in the school. This is a part of the normal job description and expectations for the person in such a post. In the South African context with a large number of underperforming schools, there is an intention to have an additional performance…

Nowadays, distance learning education has started to become familiar in behalf of classical face to face education (F2F) model. Web based learning is a major part of distance education systems. Web based distance learning can be defined shortly as an education type which doesn't force students and educators being into the same mediums. This…

There is a disconnect between information technology (IT) and information systems (IS) that lies at the foundation of frequent failure in cost, schedule, and/or performance of IT/IS. This disconnect can perhaps be reconciled through a focus on the socially constructed and emergent nature of IT as it enters and is used by an organization. The…

Basic measurements and applications of six selected general but critical operational performance-based indicators--effectiveness, efficiency, productivity, profitability, return on investment, and benefit-cost ratio--are presented. With each measurement, goals and potential impact are explored. Errors, risks, limitations to measurements, and a…