ERIC Number: EJ1486749
Record Type: Journal
Publication Date: 2025-Apr
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0040-0912
EISSN: EISSN-1758-6127
Available Date: 2025-03-25
Continuing to Choose the Hospitality Industry after Graduation: The Role of Mentorship and Internship Satisfaction
Ting-Chen Hu1; Hsing-Hui Lin2; Wen-Long Zhuang2; Sung-Lien Wu2
Education & Training, v67 n2 p220-235 2025
Purpose: This work seeks to examine the impact of mentorship between visiting teachers and interns on the interns' job choice intention in the hospitality industry after graduation. Additionally, the study explores whether internship satisfaction, encompassing satisfaction with internship courses and organizations, moderates the connection between mentorship and interns' job choice intention within the hospitality industry after graduation. By understanding these dynamics, the study seeks to provide valuable insights into how mentorship and internship experiences influence career decisions in the hospitality sector. Design/methodology/approach: The study used convenience sampling to distribute 179 questionnaires to off-campus interns at a central Taiwan university, all of which were returned. Confirmatory factor analysis assessed composite reliability, discriminant validity and convergent validity, while multiple regression analysis was used to evaluate the hypotheses. Findings: The analysis results indicate that mentorship positively influences interns' job choice intention in the hospitality sector after graduation. However, this relationship is negatively moderated by their satisfaction with the internship course and positively moderated by their satisfaction with the internship institution. Originality/value: It is important to emphasize that visiting teachers serve as mentors for interns -- a role that has not been explored in sufficient depth within the context of the hospitality industry. As mentors, they should focus on building supportive relationships, providing constructive feedback when interns face varying levels of satisfaction with internship courses and institutions and setting examples of professional behavior to enhance their job choice intention within the hospitality industry.
Descriptors: Hospitality Occupations, Career Choice, Mentors, Internship Programs, Student Satisfaction, Foreign Countries, College Students
Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Taiwan
Grant or Contract Numbers: N/A
Author Affiliations: 1Department of Senior Citizen Welfare and Long-Term Care Business, Hungkuang University, Taichung, Taiwan; 2Department of Culinary Arts and Hotel Management, Hungkuang University, Taichung, Taiwan

Peer reviewed
Direct link
