This article analyzes 21 in-depth interviews of engineering and atmospheric science faculty at the University of Illinois Urbana-Champaign (UIUC) to determine faculty data management practices and needs within the context of their research activities. A detailed literature review of previous large-scale and institutional surveys and interviews…

The school district library supervisor occupies a pivotal position in library and information services programs that support and enhance the instructional efforts of a school district: providing leadership; advocating for the programs; supporting, advising, and providing professional development to building-level librarians; and representing…

Librarians have continuously struggled with developing quality relationships with faculty and advisors to support students online. In 2014, Rasmussen College introduced a one-stop student support model of service that makes a student's advisor their primary point of contact for library resources, academic support, financial aid, course scheduling,…

The University of Patras' Library Services designed and offered to primary and secondary schools the pilot educational program "From the Ancient to the Modern Tablets," featuring immersive multimedia learning experiences about the book history. The pilot program consisted of three stages: a playful library tour, followed by an…

This paper discusses the results of a meta-analysis performed to identify key antecedent and consequent constructs of satisfaction in higher education. We offer an integrated model to achieve a better understanding of satisfaction in the context of higher education. To accomplish this objective, we identified 83 studies that were valid and…

Collaborative research is standard practice in many academic disciplines as it has been shown to increase author productivity, article quality, and publication rate. Even so, little is known about publishing patterns among academic librarians and non-library faculty who have collaborated on research. With whom are academic librarians partnering?…

This article will explore the basic tenets of Universal Design for Learning (UDL) in relation to collaborative curriculum development and implementation; provide a case study examination of UDL principles in action; and suggest school library curricular activities that provide opportunities for multiple means of representation, action, and…

"Special Libraries, Special Challenges" is a column dedicated to exploring the unique public services challenges that arise in libraries that specialize in a particular subject, such as law, medicine, business, and so forth. In each column, the author will discuss public service dilemmas and opportunities that arise in special libraries.…

Modern digital scholarship requires faculty to navigate an increasingly complex research and publication world. Liaison librarians are uniquely suited to assist faculty with scholarly communication needs, yet faculty do not identify the library as a provider of these services. Proactive promotion of scholarly communication services by librarians…

This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the…

One particular topic likely on the minds of many university faculty, staff, and administrators starting a new academic year is budgets. While budget constraints are nothing new to libraries, many academic departments are starting to see more cuts in areas of faculty research and curriculum development. Academic libraries are in a prime position to…

This essay notes the emergence of learning as a key factor in academic library planning. It argues for an improved, learning-oriented planning process by noting the dangers that arise from the priority usually given to fixing dysfunctional space and from the traps of mistaking the "things" of learning for learning itself and of thinking…

Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

The academic library, given its often privileged position on campus, is the information source that can include directional as well as general campus facts among the myriad of print and e-resources for reference. Also, an academic library's audiences can be quite varied and include prospective students or parents seeking more general knowledge of…

Using Dervin's (1983) Sense-making methodology related to communication-as-procedure including situation defining strategies, communication tactics, and addressing differences as the theoretical framework, this case study explores the processes of information need, seeking, and use through which English speaking Ethiopian women immigrants to the…