Describes variations in case management approaches based on a national evaluation of Medicaid 1115 and Medicare 222 community-based care demonstrations. Presents the costs of producing case management services for selected programs. Less professionalization and less specialization of case management functions are associated with lower service…

Examined client records to compare 50 subjects admitted to a drinking-driver program and 50 subjects admitted to an outpatient alcohol treatment clinic. Highly significant differences were found between groups on 10 of 12 drinking indices, suggesting that clients referred for alcohol-related traffic offenses represent a population different from…

Examines the role of communicative responsiveness, empathic concern, and emotional contagion as precursors to burnout among human service workers. Concludes that empathic concern leads to communicative responsiveness, emotional contagion decreases responsiveness, and responsiveness predicts three dimensions of burnout and occupational commitment.…

Examined relationship between job satisfaction and burnout for human service professionals, using Job Descriptive Index and Maslach Burnout Inventory. Professionals scored in moderate and low ranges of the burnout measure, with job satisfaction inversely related to experienced burnout. Opportunity for professional development consistently…

Discusses a method of teaching human development through the use of writing journals and reading the novels of May Sarton. Uses excerpts from students' journals to highlight the process by which human service workers begin to overcome the distance between their worlds and the worlds of the elderly with whom they will work. (Author)

Differences in presenting problems and counselor age were perceived as intended. Subjects' marital status was unrelated to any measures. Counselors were judged as most expert, attractive, and trustworthy when dealing with presenting problems that were least intimate. Subjects anticipated greater satisfaction with younger rather than older…

Clients in a smoking cessation program rated their confidence in their ability to resist smoking at the end of treatment and throughout a 6-month follow-up period. Posttreatment scores significantly predicted subsequent smoking status. Results suggest that efficacy ratings can be useful predictors of relapse, particularly when assessed during the…

Describes an ongoing research project designed to develop a computer model capable of simulating the service delivery activities of community mental health care centers and human service agencies. The goal and methodology of the project are described. (NB)

Surveyed employees of a comprehensive human services department during a period of budgetary retrenchment to determine whether there were gender-related differences in reported job satisfaction levels or in underlying factors. Human service employees become much more androgynous during times of fiscal hardship. (Author/MCF)

Used staff observations of a sample of a clinics' total clientele (N=125) and mental health services clients (N=147) to examine chemical use patterns and related family and social problems. Thirty percent of the clinical services families had at least one member using drugs at the circumstantial-situtational level. (BH)

Examined data from a questionnaire concerning people with chronic health, emotional, mental, physical, and sensory impairments, and four respondent demographic and experiential characteristics to determine if 150 human service providers endorsed the premise that components of society disable people who are impaired. Results confirmed that…

Examines effect on the elderly of legislative changes in federal benefit programs. Notes that programs which the elderly rely on have been reduced less than those serving non-elderly, and cuts affecting the elderly are concentrated among those with 1982 incomes between $10,000 and $20,000--households above official poverty lines. (Author/NRB)

Measured expectations held by male and female clients and nonclients for group and individual counseling modes, using the Expectations About Counseling questionnaire. Results indicated significant differences between modes, sexes, and populations; however, no interaction effects were noted. (JAC)

Although psychological androgyny is a useful and attractive concept for many counselors, a review of the literature suggests that androgyny cannot now serve as a concrete goal for sex-role counseling. It may also pose its own problems for individuals. (Author)

Studied the effect of changes in the work environment using the Work Environment Scale as pre- and post-test with full-time (N=17) and part-time (N=25) youth workers. Burnout in full-time workers was low and supervisor support was high. Part-time workers evidenced unrealistic expectations of the work environment. (MCF)