Providing free access to relevant resources is crucial for prisoners' personal development, well-being and, ultimately, rehabilitation. By offering a variety of reading and learning materials, from easy to expert levels and in various languages, prison libraries provide lifelong learning opportunities, thereby improving inmates' chances of…

In the summer of 2010, to provide a "one-stop shop" service point to Woodruff Library patrons, the Circulation, Reference, and Learning Commons (LC) desks merged into the unified Library Service Desk (LSD) under Access Services. Last year, due to organizational changes in the library and IT, and anticipated support needs of the new LC…

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The…

The way individuals get and share information has changed drastically in the past decade and will continue to change. In order for libraries to be a part of this environment, librarians must be aware of how and why individuals get and share their information and be able to help people utilize the library's virtual and physical services. In order…

Are today's academic libraries really designed for learning? Do library spaces impact student learning? Intending to spark broader and more informed dialogue about the relationship between the quality of learning and the quality of academic library spaces in higher education, the authors consider the concept of space as service; student learning…

This case study describes the creation of a leisure reading collection in the Clifford Whitworth library at the University of Salford. It briefly surveys existing literature on leisure reading collections and looks at the growing interest among U.K. academic libraries in recreational reading. It considers the reasons for promoting reading as a…

This is the first qualitative phenomenological study to investigate the state of leadership in Saudi libraries. Data were collected through in-depth interviews with 14 library leaders or section heads in the Kingdom of Saudi Arabia. Library leadership was found to be strongly associated with management skills, visionary thinking, teamwork, and…

Native Americans are underrepresented in higher education; and, while considerable research examines Native student persistence, the role of academic libraries in their experiences has received little attention. This study proposes to investigate Native American undergraduate students' library experiences, needs, and perceptions. Qualitative…

The study investigated the willingness of students to remotely tune into podcast programmes aired by libraries and the associated challenges. The study employed a descriptive survey research design. The sample included 245 Adeleke University undergraduates. The data was analyzed using descriptive statistics. Findings indicated that most patrons…

While the Philosophy for Children (P4C) method has been adopted within classrooms by individual teachers and into some school systems by schoolboards, public and school libraries, the ideal users of this sort of programming, have been slow to recognise the benefits of this didactic methodology. This is particularly surprising given that the P4C…

Researchers surveyed academic librarians to determine current software and practices used in synchronous virtual research consultations. The survey findings identified the top software products currently used by respondents for virtual research consultations. Through open-ended comments, it became clear that libraries are not tied to one…

Purpose: The purpose of this paper is to investigate the effect of service quality on graduates' satisfaction as perceived by Middle East University (MEU) graduates. Design/methodology/approach: This research is cross-sectional and aims to explore the effect of service quality dimensions (academic staff, administration, classrooms and library…

As academic libraries focus on delivering new services in such areas as research data, digital preservation, and data curation, they have begun to explore alternative funding models and approaches to research. The Arizona State University (ASU) Library in Tempe works with the university's Office of Knowledge Enterprise Development to collaborate…

The importance of open access (OA) advocacy is well-documented in the literature of academic librarianship, but previous research shows that librarians' OA behaviors are less conclusive. This article compares the self-archiving practices of music librarians and musicologists to see how librarians rank in OA adoption. Availability of articles…

Hurricane Harvey dealt a devastating blow to the Pasadena Independent School District (PISD) community when it made landfall August 25, 2017, one week into the PISD 2017-2018 school year. Hurricane Harvey affected all PISD stakeholders and all campuses to some extent, displacing more than 2,000 district families and tripling the number of homeless…