Findings of a study that examined the ways in which school principals, directors of nursing education programs, and supervisors of community health centers manage conflict are presented in this paper. The study attempted to determine the applicability of research on conflict management in noneducational settings to school organizations. Interviews…

This manual presents guidelines for providing reference service of the highest possible quality consistent with available resources. The manual is designed for orienting new staff users and serves as a source of information for librarians about departmental policy. The major goals of the reference department of the University of Nebraska (Kearney)…

This book is primarily a guide and source directory to health education materials in 10 nationally recognized health risk areas: (1) stopping or reducing smoking; (2) improving nutrition; (3) controlling high blood pressure; (4) modifying alcohol intake or drinking habits; (5) increasing physical activity; (6) reducing stress; (7) detecting cancer…

The intent of this project was to determine the financial impact of the rural economic crisis on rural community health centers. A 1986-87 survey reported changes in accounts receivable, bad debt, and sliding fee use, and the effect such changes may have on the cash position of rural community health centers. Of 284 rural community and migrant…

This study is the second of a two-phase survey of public library information and referral (I&R) service. In this phase, seven public libraries offering I&R services were studied in depth to provide descriptions of their operations, organizational factors, and the reactions of their users. Organizational factors and operations were studied through…

This paper addresses the planning of information services in South Africa via Peoples Libraries in support of People's Education, i.e., Post-Apartheid education with a humanistic perspective that strives to offer black and white students education with equal levels of quality, and includes Black Studies in the curriculum. People's Libraries are…

Due to the efforts of mental health consumer and advocacy organizations, there now exists a legislated community-based mental health policy for the treatment of children and adolescents with serious emotional disorders and their families. But the implementation of this policy has not met the intended legislative standards. Accordingly, this…

The Adult Basic Education Tele-teacher (ABET) was designed by Rio Salado Community College (RSCC) to provide easily accessed, private assistance to adult basic education (ABE) students throughout Maricopa County (Arizona). Steps in implementing the project included the following: (1) an 800 number with call waiting capabilities was installed; (2)…

The book defines and discusses eight key elements of a family-centered approach to care for children with chronic illnesses and special health care needs: (1) recognition that the family is the constant in the child's life, while the service systems and personnel within those systems fluctuate; (2) facilitation of parent/professional collaboration…

The first of the two bibliographies in this document contains 38 entries on neonatal nursing, including books and journal articles (originally published from 1973 to 1986) dealing with such topics as high-risk pregnancy and delivery, home care of developmentally disabled newborns, and family dynamics. The second bibliography, titled "Neonatal…

The University of Akron's Adult Resource Center (ARC) was created to provide assistance, educational and occupational information, guidance, and referrals to re-entry adults and to supplement and strengthen other existing community services for adults and out-of-school youth. ARC's goals are to provide participants with the skills necessary to…

The booklet provides information on employment, training, and supportive services available to migrant and seasonal farmworkers as they travel from their homebase states to their destination in the Midwestern and Central states of Oklahoma, Kansas, Nebraska, North Dakota, Minnesota, South Dakota, Wisconsin, Illinois, Indiana, Michigan, Ohio,…

A descriptive study of health services utilization patterns, and possible factors contributing to such patterns, was conducted in April 1970 at the Zuni, New Mexico, Indian Health Service Unit. Health service utilization was explored by selected disease categories, preventative services (maternal and child health), and general population attitudes…

The creation of Title XX of the Social Security Administration in 1975 has led to a tremendous increase in homemaker, task, and home management services to the frail elderly. Several needs assessments of the rural elderly have pointed to discrepancies between services rendered and services actually wanted or needed by clients. The Senior Services…

The importance of programs that help the elderly to continue living at home has been clearly established. Homemaker aides in these programs generally provide homemaking assistance and psychological support to their clients, but may experience role conflict as a result of responding directly to the demands of both clients and the program. Clients…