Indiana University's master of science degree program in elementary education offers continuous counseling, is field-oriented, geared toward individually prescribed instruction, and is competency based. A single course, Community Study, in the program is described. (LBH)

Addresses the reasons companies respond to consumer complaints, analyzes 35 business letters responding to complaints and the ways in which the letters deviate from textbook recommendations, and examines legal theories applicable to claim adjustment letters. (JC)

Examines the original Standards for Industrial Arts Programs and background, need, purpose, and content of the revised standards, covering educational philosophy, instructional programs, student population served, instructional staff, administration and supervision, support systems, instructional strategies, public relations, safety and health,…

Argues that community college vitality is directly proportional to the integration of the comfort and confidence levels of personnel involved in public relations, institutional research, and college leadership. Considers Miami-Dade Community College's use of data on student demographics, achievement test results, student satisfaction, and…

Touch-tone telephone/voice response registration is an exciting and effective use of advanced technology in college management, but the transition to the system must be well planned, the needs of all users considered, good compromises sought, and faculty and students convinced it will work. Then it must be successful. (Author/MSE)

Points out that the Challenger tragedy compromised NASA's status as a legitimate institution. Evaluates actions taken to repair legitimacy--open hearings of the Rogers Commission, scapegoating of executives, and limiting performance goals. Suggests that NASA's long-term legitimacy will require new and dramatic performance goals. (NKA)

The advantages are discussed of an institution's taking on a full-time, salaried board chairman to tend to the institution's external affairs while the president manages internal matters. (MSE)

This article relates tried, tested, and successful public relations programs in use at school library media centers. A four-step process for developing a suitable public relations program (research, planning, action, and evaluation) and programs that focus on communicating with school staff, administrators, parents, and the community are…

Examines 18 areas that serve as an effective approach to a comprehensive entrepreneurship education program, including understanding the nature of small business, determining your potential as an entrepreneur, developing the business plan, obtaining technical assistance, choosing the type of ownership, planning the marketing strategy, locating the…

Describes a program of demonstration experiments used to stimulate interest in chemistry, specifically aimed at increasing university chemistry enrollments. Discusses program goals, experiments, design criteria, and several caveats related to the development of such a program. (JM)

Urges publication about experiential education by explaining why experiential educators should write about their programs or ideas. Gives seven guidelines for writing: discover the subject, grab the reader's attention, know the audience, use specifics, find a logical sequence, write, and revise. (SB)

Presents articles from the Russian press illustrating how support was mobilized, in 1984, for current Soviet school reform efforts. (RM)

Provides an outline of policy to follow when school boards must make negative decisions and say no to parents or special interest groups. Includes nine tips that school board members should remember during meetings. (MD)

University fund raising for private support, a new development in Australia, is encouraged. The issues, benefits, and details of program organization are outlined, and examples of Australian universities' successes with fund raising are given. (MSE)

Additional advice is provided, in conjunction with the foregoing article, on coping with legal constraints to school publications urging voter support for an upcoming bond issue. (TE)