A primary goal of most introductory business and technical communication courses is to introduce students to the idea that the professional communication most of them will engage in is different from the writing they do for academic purposes. This overall idea covers several principles concerning professional writing. However, implementing active…

Starting with the question "why do we need professional public service interpreters?" this paper offers an overview of the present situation regarding the provision of public service interpreters (PSIs) in the UK to public service clients and touches on the main obstacles to the professionalisation of public service interpreting so far…

Discusses four categories of problems associated with setting up public service internship programs. The categories are (1) conceptualization of internship experiences within the broad scope of liberal arts education, (2) structural difficulties arising from institutional commitments to internship development, (3) student socialization, and (4)…

There are many similarities between museums and academic libraries as public service institutions. This article is an examination of museum Web site practices and concepts that might also be transferable to academic library Web sites. It explores the digital manifestations of design and information presentation, user engagement, interactivity, and…

The Spanish university is well into its nth reform process, this time for the purpose of improving its legibility for members of the European Union under the extended Bologna Process. The reform involves a structural change in plans of study, as well as a cultural change to the Europeanist discourse, which mixes mercantilist values and defence of…

In this critically reflective piece, I describe the design of a foundations of education course and my first year teaching experience. I discuss thematic statements of issues that emerged as I came to construct the meaning of my experience and evolving ideas about teaching for public service professions. These included that: (1) Questioning is not…

When service-learning began to gain prominence as a legitimate academic pedagogy in the early 1990's, it was believed that through intensive service experiences, students developed a greater understanding of themselves, felt empowered to make a difference in their community, made a connection to course material, and made a commitment to continue…

More faculty report each year that they are incorporating service-learning in their academic courses, which is often related to attempts by colleges and universities to link academics with service to the community as part of their mission, or by the academic disciplines that see service-learning as a way to link theory and practice. Critical to…

The California State Library is charged with performing the following activities as defined by law. The State Library, under the direction and control of the State Librarian, an appointee of the Governor, has responsibility: (1) To collect, preserve, generate and disseminate a wide array of information; (2) To serve as the central reference and…

Objective: To test the effectiveness of an in-training program for practitioners in public child welfare organizations. Method: The sample consists of practitioners (N = 945) working in youth centers or in local community service centers. Data are collected through self-administered questionnaires prior to and after the program. Results: The data…

This article addresses the question: what is not neoliberal? It explores the problem of treating neoliberalism's universalising ambitions as having come true in practice and argues that this obscures both the uneven and partial impact of neoliberalism and the forms of political cultural work that are needed to make it come true. Focusing on one…

The idea of creating a national university is not new. More than two centuries ago, George Washington, James Madison and Thomas Jefferson advocated for a national university. Today--energized by concerns about the performance of civil servants and the need to recruit a new generation of talent into key federal, state, and municipal positions--a…

In the early 1970s, both my academic career and the psychology subdiscipline within kinesiology began as "social psychology and physical activity." Since then, sport and exercise psychology research has shifted away from the social to a narrower bio-psycho-(no social) approach, and professional practice has focused on the elite rather…

The research reported here demonstrates the need for greater subtlety in the practice of policy than appears to be evident in many parts of the globe. Based upon an ethnographic study of school reform, this paper heeds Appadurai's call for those researching the "global diaspora of ideas" to pay attention to the contextual conventions…

This case study examines why public-sector reform in education often fails to deliver expected performance gains. Longitudinal evidence from a secondary comprehensive located in a former coalfield is used to identify constraints that frustrate government policies. Although the head and senior staff at Norcross School adopted transformational,…