How libraries affect student success has become an increasingly important question to many academic librarians. To investigate this phenomenon, we explored student success via two approaches in this multimethod study: (1) through individual student interviews to capture the student voice; and (2) through hierarchical linear and logistic modeling…

The academic library Learning Commons continues to be a prominent model for organizing co- located research and academic support services for students on college and university campuses. While numerous reports have highlighted the value of partnerships in providing these services, little research exists on the nature of collaboration between the…

This article explores users' level of satisfaction with the information in the online space of a university library during the pandemic and the russian-Ukrainian war. The authors analyzed the services and activities that the library provided online and examined whether they satisfied users' information needs. Using a questionnaire, the study…

Chatbots have experienced significant growth over the past decade, with a proliferation of new applications across various domains. Previous studies also demonstrate the trend of new technologies, especially artificial intelligence, being adopted in libraries. The purpose of this study is to determine the current research priorities and findings…

Eight scholarly papers and seven abstracts comprise the content of the twenty-third annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The 2023 paper and abstract titles include: (1) The Reliability and Usability of ChatGPT for Library Metadata (Jenny Bodenhamer); (2) A…

This literature review explores the impact of COVID-19 on reference and research services in academic libraries. The first half of the review identifies changes and initiatives during the previous ten years using meaningful examples of changes. Gathering information from listservs, conference schedules,trade publications, websites, and emerging…

As online education for the MLIS becomes widespread, one challenge for reference and user services instructors is that traditional exercises used to promote clinical intuition and metacognition in reference work may be more difficult in online classrooms. This article uses concept analysis to better understand clinical judgment for reference,…

This paper describes the results of a study to compare contemporary e-journal licenses from two research universities in the United States and Spain in terms of e-reserves, interlibrary loan, text and data mining, authors' rights and treatment of copyright exceptions, usage statistics, governing law, data privacy, and obligations entailing…

The New York State School Library Systems were established in 1984 for the purpose of providing professional development, consulting about library programs and practice, coordinating cooperative collection development, facilitating interlibrary loans, and supporting regional and state-sponsored electronic resources. There are currently forty…

While contemporary revisionist narratives frame the public library as a benevolent and neutral community resource, it has existed for over two centuries and has a deeply shaded past. Particularly, public libraries played key roles in projects tied to the industrialist mission of states and the education of select social groups during key…

Library long-term and strategic plans tend to employ top down approaches that can leave departmental staff feeling disconnected an unrepresented in the plan. In 2019, the Access Services Department at the University of Denver engaged in a long-term planning process. This process puts Access Services staff members at the center of the process. This…

Libraries expend considerable time and effort in providing instructional resources to help students learn the "mechanics" of citation and referencing. However, there are few studies that examine the efficacy of these resources. Using focus group methodology, the authors explored student and faculty perspectives about citation practices…

There has been a wave of interest in UK academic libraries in developing services to support student well-being. This paper identifies three fundamental and interrelated issues that need to be addressed to make such initiatives effective and sustainable. Firstly, well-being has to be defined and the impacts of interventions must be measured in…

In this mixed-methods study, librarians at Kennesaw State University Library System conducted a year-long design research project to create a flexible subject guide "blueprint" for undergraduate students using LibGuides. Methods included a card sorting study with 18 undergraduate students and usability testing with 40 undergraduate…

Research data services are increasingly offered by academic libraries. As a result, librarians may need to upskill to provide data services and build capacity. This study measures the current level of data services skills of academic librarians and explores preferred methods of continuing education. An online survey was circulated asking…