The purpose of this study was to examine how positive impacts could be achieved on student's ability to successfully navigate financial aid processes within the Maricopa Community College system and specifically at Chandler-Gilbert Community College (CGCC). By evaluating existing processes and implementing enhanced system protocols (ESP), this…

Researchers have found that computer modeling fosters the learning of causal mechanisms in systems, an important crosscutting concept in science that many novice learners find challenging. Despite the research that highlights the role of teacher's instructional practices in enacting computer tools, few studies have considered teachers' use of…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

The article investigates sustainable development from the holistic perspective, taking into account the complex nature of the world and the dynamism of the socio-economic systems. The study is interdisciplinary, as it addresses the issues of economics, mathematics and physics with the main focus on the modern perspective of sustainable development…

The past years have witnessed a growing trend in applied research in Vocational Education and Training (VET), which refers to investigative activities and services conducted by VET organisations which have a strong practical focus on solving real-life problems. Insights from applied research can be used to develop or improve products and services,…

In this study, classrooms were regarded as systems in which the teacher and students interact in context and behaviors of the teacher and students affect each other mutually in a cyclical or spiral manner. We attempted to capture nuances of interactional pattern that are not readily visible through the product-oriented approaches. To analyse…

Bart Longenecker was one of the most influential Information Systems (IS) educators ever. Renowned for his decades of work on IS model curricula, Bart died in 2016 after a 44-year career. This paper traces the life's work of this EDSIG Fellow and Professor Emeritus to capture his IS education legacy.

This case study describes an alternative process-focused approach to a group project assignment in an undergraduate Systems Analysis and Design (SAD) course. This approach more closely reflects the incremental and iterative nature of Information Systems Development Projects (ISDP) through expanded scope, modified instructions, and reallocation of…

Background: We evaluated the effect of three teaching strategies to facilitate teamwork in a systems analysis and design course during the COVID-19 pandemic: (1) offering a HyFlex version of the course, (2) facilitating scheduled online teamwork sessions for all students, and (3) providing conflict resolution training to help teams overcome…

One teacher preparation program worked toward improving teacher preparation by strengthening the network of support among teacher candidates, mentor teachers, and teacher educators. Drawing on third-generation cultural historical activity theory, we modeled activity systems framing the experiences of teacher candidates and contradictions within…

The ability to elicit information systems requirements is a necessary learning objective for students in a contemporary information systems curriculum, and is a skill vital to their careers. Common challenges in teaching this skill include both the lack of structure and guidance in information systems textbooks as well as the view that a student's…

This paper presents a financial statements analysis (FSA) project that integrates Bloomberg and Thomson Reuters in an introductory MBA accounting course. The project introduces students to leading financial databases that are used in practice and helps them to understand how such databases can be effectively leveraged to analyze both the financial…

The case provides a realistic scenario that can be used in a systems analysis and design, database development or graduate level management information systems course. The case focuses upon the development of an event management system for a small conference with participants and exhibitors. Multiple assignment options are provided allowing…

The Scorecard 2023 provides a full comparative analysis of the state of play of university autonomy in 35 higher education systems in Europe. With findings across four dimensions of university autonomy -- organisational, financial, staffing, academic - the Scorecard supports an evidence-based dialogue on this crucial topic. This allows concrete…

Starting from Illich's identification of the compulsory schooling process with the rational initiation rite to the modern, free-market, society, the paper aims to detach the philosophical premises this expensive and unequal ritual is grounded in. After having referred to Van Gennep's conception of the rites of passage, we shall show that the…