This is a case study of integrating streaming media reserves services into a suite of course reserve services provided by the User Services and Resource Sharing department at the University. This integration presented several challenges including: employees having no prior streaming media experience, staffing, technology, copyright, and user…

This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a wModel for…

What are the ways in which library-provided bibliometric services add value to the research enterprise? Tasked with developing a program to assess and improve research impact services at Indiana University Bloomington, the open scholarship librarian launched a research impact offering in fall 2019, with positive results. Research impact services…

This study examines the influence of library service quality dimensions (i.e. service affect, information access, library as place, and personal control) on user satisfaction, as well as user satisfaction on user loyalty. Data were drawn from 349 library users from a public university library in Ghana. The hypothesized relationships were analyzed…

Libraries hold large amounts of data, which can contribute to improvements in the quality of library services. Data resources of modern library have the characteristics of big-data, where library can use big-data methods to achieve reform and innovation, including resource transferring, resource utilisation, social identity, thinking innovation.…

We present findings from an exploratory quantitative content analysis case study of 156 doctoral dissertations from Georgia State University that investigates doctoral student researchers' methodology practices (used quantitative, qualitative, or mixed methods) and data practices (used primary data, secondary data, or both). We discuss the…

Through a nationwide survey of universities and research organizations in Australia and New Zealand, this article investigates the level of confidence that librarians working in scholarly communication have in their current competencies. The results show that, while respondents were generally confident across seven competency areas (institutional…

Artificial intelligence (AI) is a defining technology of the 21st century, creating new opportunities for academic libraries. The goal of this paper is to provide a much-needed analysis, interpreted in an international context, on what the leaders of academic libraries in East-Central Europe, and specifically in Hungary, think about AI and its…

Many library directors and Associate University Librarians (AUL) are looking for support in diversifying library collections. Ithaka S+R developed this guide to contribute to the efforts emerging in response to this need. The guide presents a series of takeaways, exercises, and examples that those in leadership positions in academic libraries,…

Information behavior is an important area of conceptual knowledge for reference service providers, as it provides structure for understanding users' information seeking and use. This study explores the extent to which information behavior theories, models, and concepts have been integrated into professional education for reference and information…

Purpose: This study aimed to understand how parents and librarians describe their lived experiences in a modern children's library that aims to create a triad bond through the organization of multiliteracy events and activities. Design/methodology/approach: The study used a phenomenological case study approach using two semistructured interviews,…

Institutional repositories have not lived up to their potential. Faculty consider preparing and submitting works to repositories onerous, they worry about making works freely available, and they fail to see benefits of submitting works to repositories. Nevertheless, opportunities to increase repository submissions exist, and IRs offer campuses a…

In order to better grasp the needs of library users and provide them with more accurate knowledge services, combining the characteristics of university libraries, this article applies library small data to personalized recommendation and proposes a small data fusion algorithm model for library personalized recommendation. This model combines the…

The Library and Information Center (LIC) of Patras' University and the Hellenic Open University Distance Library and Information Center constitute two academic libraries that serve two different academic institutions types. By the time of the first phase of the outbreak (spring 2019) they attempted to respond multidimensionally to the emerging…

Mzuzu University Library provides various e-library services to postgraduate students. However, a minimal amount is known regarding the use of these e-library services by postgraduate students. This mixed methods quantitative study aimed to investigate postgraduate students' use of e-library services. The findings reveal that 95% of postgraduate…