The aim of this paper is to illustrate how to conduct a Behavioral Systems Analysis (BSA) to aid in the design of targeted performance improvement interventions. BSA is a continuous process of analyzing the right variables to the right extent to aid in planning and managing performance at the organization, process, and job levels. BSA helps to…

The work of state higher education system boards is changing. By "system boards," the author means governing boards for all of higher education in a state, governing boards for certain kinds of institutions (such as the Louisiana Community and Technical College System and the California State University system), and state coordinating agencies…

This article provides a behavioral systems approach to improve operational performance in health and human service organizations. This article provides six performance truths that are relevant to any organization and a case study from a community mental health network of agencies. A comprehensive analysis, as described here, will help health and…

Since the break up of the USSR, its former republics have seen the emergence and rapid expansion of an examinations industry that was, to all intents and purposes, unknown in Soviet times. New national assessment agencies have been established and been charged with, amongst other things, developing high-stakes exams to replace the diverse and…

The objective of this study was to determine the time and level of Information Systems (IS) awareness among Kenyan university students and the choice of IS as a field of specialization. The study posited that the choice of a field of specialization is dependent upon a student's awareness of its existence, its utilization in the real world, its…

As a concept, the next-generation catalog (NGC) is not new to librarians, who have been wishing for better OPAC interfaces for their integrated library systems (ILSs). The NGC has been the focus of discussion for more than 5 years now, from the 2006 report of the implementation of Endeca at North Carolina State University, to Marshall Breeding's…

While behavior systems analysts have recognized the importance of the consumer of organizational products (i.e., receiving system) in developing models of organizational change, few have offered a systematic assessment of the relationship between consumer and organizational practices. In this article we will discuss how a behavior systems approach…

This article introduces a qualitative research method called "discourse tracing". Discourse tracing draws from contributions made by ethnographers, discourse critics, case study scholars, and process tracers. The approach offers new insights and an attendant language about how we engage in research designed specifically for the…

Purpose: The purpose of this study was to describe, measure, compare, and contrast the perceptions of elementary teachers and principals regarding the degree to which the schools in which they are employed have implemented learning organizations conforming to Senge's (1990) 5 disciplines: mental models, personal mastery, shared vision, team…

This descriptive work urges U.S. policymakers to consider the English system of school inspections as a way of expanding our understanding of student achievement. Such an innovation is timely, according to the report, because the No Child Left Behind legislation is coming up for reauthorization. Using data largely from the English Office for…

School inspections are expected to have an impact on data use and improvement of schools. Schools are expected to generate data (e.g., self-evaluation reports and student achievement results) as part of the inspection process. This process, in turn, also generates data (e.g., inspection reports) for school improvement. The high-stakes context in…

Post-Compulsory Education and Lifelong Learning across the United Kingdom brings together the perspectives of researchers, policy-makers and practitioners from across England, Wales and Scotland to produce a rich, up-to-date and highly textured source of evidence about this under-researched sector. The contributors analyse how each country's…

The main research question of this article is concerned with the combined estimation of the effects of educational systems, school composition, track level, and country of origin on the educational achievement of 15-year-old migrant students. The authors focus specifically on the effects of socioeconomic and ethnic background on achievement scores…

This article provides an overview of communication networks and the role of verbal behavior in behavioral systems analysis. Our discussion highlights styles of leadership in the design and implementation of effective organizational contingencies that affect ways by which coordinated work practices are managed. We draw upon literature pertaining to…

Enterprise Resource Planning (ERP) systems have been regarded as one of the most important information technology developments in the past decades. While ERP systems provide the potential to bring substantial benefits, their implementations are characterized with large capital outlay, long duration, and high risks of failure including…