Developing countries face a number of challenges in their efforts to compete successfully in the new global economy. Perhaps the most critical resource needed to achieve these goals is trained human capital. While many developing countries are trying to address this need through traditional means, this may not be the most effective or efficient…

Deals with the reasons why so many "services to the disadvantaged" and other innovative projects end up being disadvantaged services. (Author)

An information service designed to meet women's needs operates at the Montclair, New Jersey, public library. (PF)

This paper describes the Self-Help Information Service (SIS), and summarizes data evaluating the program. Associated with a generally focused information and referral service (I&R), SIS was designed to facilitate research on self-help groups. Its specific goals were to develop and maintain a telephone referral service disseminating self-help…

The expansion of an established child care referral and child development service to meet the needs of employees of the Peninsula Hospital and Medical Center, San Mateo County, California, is described in this report. The possibility of working with an existing resource and referral agency to develop and/or provide special services for hospital…

This manual was prepared to assist managers of information and referral (I&R) services to develop and maintain an adequate file of resources for the I&R center. Topics covered include preliminary planning, time estimates for set-up and file up-dating; the concept of recruiting volunteers to help operate the center and training that would be…

This booklet, one of a series of background papers for the White House Conference, presents information and referral services as one of the ways libraries are developing programs to discharge their responsibilities to the public they serve. It details the determination of a woman librarian in Detroit to develop the first comprehensive I&R…

The Bridge Youth Advocacy Program is designed to provide an alternative community based service for status offenders (10 to 18 years old) diverted from the juvenile justice system and to increase approprite use of social services by the police, court, and magistrates. Governed by the Catholic Social Services of Luzerne County (Pennsylvania), the…

A therapeutic technique for dealing with a chronic caller to a suicide prevention center was tested. The two objectives to such a technique were to reduce the frequency of calls made by chronic callers to the suicide prevention service, and to persuade callers to be more specific when discussing their problem. To accomplish these objectives, a…

Addressed to volunteers, amateurs, and information professionals, this practical handbook illustrates procedures for producing various forms of printed directories that will fill community information needs, help to foster community participation and socialization, effectively promote and advertise the publishing organization, and that will be…

The public library is often regarded as serving peripheral rather than vital needs of the community. Because funding is limited, people need to be made aware of the library's potential role in society. Society has become information rich with increased white collar jobs and growth of the information segment of education, research and development,…

Peer services of the sixties responding to the needs of the drug culture have evolved in the seventies to focus on problems associated with sexuality and the sexual revolution. They provide information, counseling, and referral for those experiencing sex-related difficulties. (JMF)

The Supplemental Security Income program, introduced in 1974, brought with it an increased need for Information and Referral (I and R) services for the elderly poor. A study of I and R at federal, state, and local levels showed limited impact of federal and state initiatives aimed at improving I and R. (Author)

The computerized data base on community organizations of Monroe County Public Library, Indiana is described. (KP)

This discussion of the role of video in the public library reflects on the nature of the video market in 1987 and discusses how to buy feature, nontheatrical, and children's videocassettes. A source list for reviews and acquisitions is included. (EM)