At Rio Salado Community College (Arizona), project documentation is the final step in the continuous improvement cycle. This stage is very important because it assists others in understanding the work the team has done and documents in detail when, where, how, and why process changes were made. (MSE)

This case study describes why the University of Wolverhampton (England) decided to adopt the Total Quality Management approach to institutional administration, then to develop a quality assurance system to conform to an international quality standard. It chronicles two phases of program development/implementation and assesses successes and…

University policies proposed by Argentina's constitutional government since 1983 are examined, focusing on controversy over the current administration's proposed shift toward cost recovery. Implications for relationships between schools, state, and the market are discussed. Other policy issues such as accreditation and research support are…

Development of higher education in Colombia is analyzed in the context of recent expansion, democratization, emphasis on quality, and efforts to differentiate programs and institutions. Critical policy areas emerging, overall funding and administration of the public sector, are examined; and possible future developments are discussed. (Author/MSE)

Practicing librarians describe issues that intensify long-standing problems with the U.S. Depository Library Program. Solutions to the problems of decreasing federal funds, potentially conflicting legislation, and the introduction of electronic products and services are discussed; and suggestions for reorganizing the U.S. Government Printing…

White Bison organizes corporate workshops and training programs that address issues of workplace diversity and multiculturalism and draw on a Native American approach to social harmony and community. The Medicine Wheel provides metaphors for understanding diversity, interdependent relationships, and balance. Other workshop "tools" involve values…

An account describing one British college of higher education illustrates that attempts to measure and debate quality are complicated when the subject is an aspect of human endeavour. Proposed solutions to problems in British teacher education involve increasing resources and reducing constraints, providing more inservice education, and making…

Four aspects of higher education in Sweden are examined: access, instruction, institutional classification, and organizational framework. It is concluded that many of the system's problems result from its being forced to use a politico-ideological approach to external decision making that conflicts with the socioeconomic level of internal demands.…

Discusses Joseph Schwab, a reformer who worked on the Biological Science Curriculum Study (BSCS), noting how BSCS texts implemented his ideas, and the reformer Gerald Holton's ideas, arguing for a science curriculum that includes social dimensions, attitudes associated with inquiry, and processes employed to construct scientific knowledge. (SM)

A model of the new participatory-style school leader, San Jose (California) Unified Schools' superintendent Jim Baughman elicits a wide range of ideas and encourages broad-based participation to resolve district problems like imminent teacher strikes and an ever-worsening financial situation. His administrative cluster restructuring plan is…

Builds on earlier contributions to the literature on educational leadership and total quality management in education. Introduces two new tools--the service guarantee and the House of Quality, placing them in the context of strategic marketing, structural change, and other total quality management methods. (19 references) (MLH)

Discusses using social-work educational methods to organize the New York Rural Human Services Coalition, when public policy is increasingly urban oriented. Describes historical framework and state institutional structure of services. Describes organization to secure rural perspectives in human-services delivery. Describes community organization…

The paper addresses changes in Australian higher education in response to governmental pressures toward a unified nationalized system. Strands of continuity are identified, as are such issues as consolidating mergers, a new binary structure, reintegrating research, and encouraging diversity. (DB)

Describes the creation and implementation of the School University Partnership Providing Opportunities for Real Teaching in Physical Education at Adelphi University (New York), a field-based collaboration between preservice teachers and 20 school districts. (SM)

Recruitment of high school students is an easy way to increase the number and quality of African-American students preparing to teach. The article describes a program that provides a four-year college preparatory experience within a Washington, DC high school for students interested in teaching careers. (SM)