Argues that school service programs involving students in volunteer community efforts should be included in democratic citizenship education. Suggests that encouraging cooperation through volunteer service combats corrosive and anti-democratic effects of excessive individualism. Lists six characteristics of effective programs, compiled by…

Describes the emerging position of electronic services librarian. Explains how the position was created to meet the demands of OPACs (online public access catalogs), computers and CD-ROMs, the Internet, and multimedia applications in academic libraries. Topics include the gap between user services librarians and technical specialists, hiring…

This theme issue presents eight articles that discuss managing changes in technical services in academic, research, and public libraries. Topics discussed include new technological products and services; personnel; budgeting; planning; online library systems; the relationship with public services; organizational structures; bibliographic access…

In today's electronic environment, government information librarians face new challenges, especially in the arena of quality public-service provision. Given the lack of clear guidelines that Federal Depository Library Program participants follow, and based upon suggested guidelines of reference-oriented literature, a new set of public services…

Maintains that teachers can convert social studies to "prosocial" studies by emphasizing the role of caring and empathy as a response to social problems. Briefly addresses integrating the concept of caring into discussions concerning personal relationships and community issues. Advocates modeling behavior and cooperative learning. (MJP)

The Glion Declaration, issued after a 1998 higher education leadership colloquium, proposes strategies for addressing higher education challenges in the 21st century. Issues addressed include teaching as moral vocation, scholarship as public trust, creation of new intellectual alliances, use of information technology, public service as…

Quality-improvement principles are a sound means to respond to customer needs. However, when various quality and productivity theories and methods are applied, it is very difficult to consistently deliver quality results, especially in quasi-monopolistic, non-competitive, and regulated environments. This book focuses on quality-improvement methods…

Community Commons (CC) is a collaborative partnership among Brevard Community College (BCC) (Florida) and over 40 social service organizations and agencies in Florida dedicated to providing education, job training, social services, recreation, and a drug free environment to communities of low income families. The project specifically seeks to…

An adult basic education (ABE) class was developed to help parolees of the Schuylkill County Prison develop reading, writing, and communication skills and use those skills in a community service project aimed at helping at-risk youth. Parolees were recruited into the project through county parole officers, and their reading, writing, self-esteem,…

This book offers 13 papers on the creation, development, and enhancement of international programs in colleges and universities. Following a preface by Charles B. Klasek and a list of contributors, the papers are: (1) "Administration of International Education" (Tannaz Rahman and LaMarr Kopp); (2) "Foreign Students and Scholars" (Ann Kuhlman); (3)…

Information on current and planned student public service programs sponsored by the University of California and the California State University (CSU) is presented. An historical and national perspective on public service by college students is provided. The state legislature directed the universities to establish a "Human Corps" program…

This document summarizes the discussions held at a conference of public sector executives and human resource managers designed to address the problems of attracting and keeping good workers in public service. Presentations made by the governor of Georgia, federal officials, educators, and regional representatives in three plenary sessions…

Volunteers and voluntary organizations are crucial to the literacy effort throughout the world. Nongovernmental organizations (NGOs) are ideal channels for direct involvement of the people in literacy efforts. NGOs often directly carry out the teaching of reading, writing, and numeracy programs; government efforts usually involve such…

School public relations is a planned and systematic management function relying on a comprehensive, two-way communication process involving both internal and external publics with a goal of stimulating a better understanding of the role, objectives, accomplishments, and needs of the organization. The function of school public relations is, first,…

A collection of 79 program ideas demonstrates creative approaches to academic programs and administrative concerns. As part of an annual event sponsored by the Ameridan Association of State Colleges and Universities (AASCU), the ideas were nominated by institutions in the 1985 competition for the G. Theodore Mitau Award for Innovation and Change…