As participants in the Association of College and Research Libraries' (ACRL) Distance and Online Learning Section (DOLS) Mentoring Program, two librarians collaborated to deploy a pilot library video tutorial program at the mentee librarian's small liberal arts college in the Southeastern United States. Drawing on the mentoring librarian's…

Service-learning is an important practice in higher education, allowing institutions to combine essential campus functions of research and learning with meaningful engagement in the community. As service-learning has made its way into institutional strategic plans, libraries have sought to support this work by integrating community engagement into…

Assessing digital scholarship services offered either through academic libraries or elsewhere on campuses is important for both program development and service refinement. Digital scholarship support is influenced by fluid campus priorities and limited resources, including staffing, service models, infrastructure, and partnership opportunities…

To meet the research, teaching, and learning needs of their users, academic librarians, particularly those functioning as subject liaisons, are expected to know the institution's curriculum and research areas so that they can help shape library strategies to meet those needs and to connect users to the library's resources and services. The present…

Background and Context: Computational thinking (CT) is an essential skill for all youth to succeed in our technology and information-rich world. While CT has a growing presence within K-12 classrooms, libraries play an essential role in introducing these critical skills to all. Objective: Assessing learning in libraries is difficult given their…

In fall 2019 the Access Services and User Engagement librarians at the Woodbury University Library undertook to identify campus library marginal and nonusers among faculty and students. We administered an online survey and conducted follow-up, one-on-one interviews in an effort to understand: (1) Why some Woodbury community members visit the…

In 2017, the Macdonald Campus Seed Library was launched at the Macdonald Campus Library of McGill University. This seed library, the first in an academic library in Quebec and the third in Canada, is an unusual, innovative program, and has generated a great deal of interest and enthusiasm from the university community. It has proven to be an…

The objective of this study was to identify common communication issues that arise during the electronic resource lifecycle and identify communication strategies academic libraries are using effectively to manage electronic resources. A survey of academic librarians and staff received 240 responses and included 5-point Likert scale ratings on…

K.C. Boyd discusses how school librarians can advocate for school libraries and school library services. She details how to turn frustration into strategic advocacy efforts by highlighting the school librarian's role as an essential literacy partner in students' academic achievement.

Informal learning constantly happens all around us. Informal learning approaches often stand in stark contrast to school practices and standards, receive little attention in the formal study of education, and present a great deal of untapped opportunity to support learners. Mendoso Community Library (MCL) is a particularly interesting illustration…

For the last decade or more, circulation numbers of physical materials have declined in academic libraries across the United States. In the spring of 2020, the COVID-19 pandemic drastically altered society and daily life, not to mention library functions. In particular, fears of contagion via physical surfaces and transmission by contact led many…

In this chapter, we explore the organizational units, projects, and support that exist for digital literacy within the Vanderbilt University Library system. We frame the chapter chronologically, starting with the efforts of the past, then moving toward the present efforts, and concluding with where future efforts are going.

Purpose: This paper aims to focus on academic library managers' learning practices in the context of cooperative work supported by computational artefacts. Academic library managers' everyday work is mainly cooperative. Their cooperation is supported predominantly by computational artefacts. Learning how to use the computational artefacts…

College fluency can help students successfully engage with and self-advocate within the culture and bureaucracy of higher education institutions to achieve their goals. To further examine and develop effective strategies to foster college fluency, the Borough of Manhattan Community College Library (BMCC) and Ithaka S+R have collaborated on the…

User experience (UX) internships generate ideas for usability projects, improve the design of existing and new services, investigate users' motivations and behavior, and build transferable skills for interns. This case study proposes a micro-internship model, grounded in the design cycle, that institutions can adapt to address their libraries and…