Ameritech provides automated systems to academic and public libraries which in turn provide services to communities. It has identified library marketplace trends, including increases in use of electronic resources; interconnectivity of resources; number of remote users; and expectations regarding access to online catalogs, full-text documents, and…

Compares Florida State University (FSU) and University of West Florida (UWF) library reference departments using a five-task model for strategic management in organizations. The libraries serve different kinds of users; one supports programs through the doctoral level and the other serves only bachelors' and masters' programs. They have similar…

Examines literature for guiding libraries to develop services that comply with the Americans with Disabilities Act of 1990. Presents a case of the University of Alabama Libraries' establishment of a technologies lab to serve the needs of the blind, visually impaired, and learning disabled students; examines problems and efforts to increase staff…

Presents a current picture of Ethiopian librarianship based on articles published since 1980. Highlights include the national library and national archives, including bibliographies; public libraries and reading rooms; academic libraries; school libraries; special libraries; and development of the library profession and education. (Author/LRW)

Includes five articles that discuss (1) outcomes assessment in higher education; (2) the librarian's role in academic assessment and accreditation; (3) what library skills to teach high school students; (4) an innercity high school library programs; and (5) accountability for bibliographic instruction programs in academic libraries. (69…

Discusses concerns for academic libraries identified by a survey of editors and manuscript readers of this journal. Highlights include technology; leadership; library users; management issues, including recruitment, communication, and new services; access versus ownership; funding; copyright; licensing; teaching and research; electronic…

Discusses new technology for research and pedagogy in the electronic age and gives examples of usage. The role of librarians as knowledge managers and the development of automated instructional systems for higher education are also considered; and a selected bibliography of 25 titles by the author is included. (10 references) (EA)

Six articles discuss librarians as mediators in special circumstances. Highlights include the reference librarian and the information paraprofessional; effective reference mediation for nontraditional public library users, including mentally impaired patrons and illiterate adults; the academic librarian's role in the education process; and…

Discussion of the scope of electronic information resources available to libraries includes examples of several new sources. Solutions to increasing patron demand for materials are considered, including interlibrary loan, for-profit companies and agencies, and services that allow patrons to request materials directly. Issues of staff training,…

This theme issue focuses on "creating the library's future" through creative library management. Seven articles provide a variety of perspectives on particular library management styles and approaches to library issues. The planning process, creativity in the work place, and innovations in libraries are discussed. (MAB)

Discusses the image of school library media specialists, particularly their self-image. Topics discussed include reasons for poor self-image; comparisons with other libraries, including number of professionals, education level, and budget; similarities and differences among libraries; and services of school library media centers. (eight…

Reports results of 1990 study that examined user satisfaction with OPACs (online public access catalogs) at 5 Ontario universities through interviews with 2,916 students and faculty members. Data on OPAC and computer experience, learning methods, and the effects of several variables on satisfaction are analyzed for the entire sample and for each…

Discussion of humanities research focuses on activities of the British Library Research and Development Department (BLRDD), particularly the Humanities Information Review Panel. The influence of technology on humanities research is considered, including word processing, greater availability of computer networks, and the online public access…

Survey of science faculty at Arizona State University and Washington State University on interlibrary loan (ILL) usage revealed a need for journals unavailable in the university library but a tendency to bypass ILL to obtain them. More efficient document delivery services are needed if subscriptions are canceled. (21 references) (LAE)

Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)