Considers how human performance technologists (HPTs) can move toward the hard science, or management, arena of an organization. Topics include measuring meaningful outcomes to quantify performance improvements; measurable criteria for workers; essential skills for HPTs; dropping ineffective programs; and defining interventions. (LRW)

Suggests that human resources development professionals need to change their performance improvement focus and philosophy to embrace the importance of building on strengths and managing weaknesses. Identifies five characteristics indicative of employees' strengths. Describes seven strategies to help employees minimize their weaknesses while…

Five knowledge management (KM) experts discuss answers to six fundamental issues of KM that address: a definition of knowledge and KM; relationship between business and KM; whether technology has helped the knowledge worker; relationship between learning, performance, knowledge, and community; the promise of knowledge ecology or ecosystem and…

Discusses how to improve organizational performance by involving customers in partnerships. Relates experiences at the Center for Development and Disability at the University of New Mexico, serving people with developmental disabilities, which helped realize their mission, helped staff cross from theory to application, and increased relevancy and…

Describes a study at California State University at Chico that analyzed the types of reference questions received by their digital reference service over a two-year period. Suggests a strategy for improving the process of answering broad or complex questions remotely. (Author/LRW)

Examined school improvement plans under conditions of high-stakes accountability. Found that schools responded to performance demands of the accountability system with a pattern of external obligation (e.g., state and local requirements rather than teachers') and internal managerialism. School improvement plans were less useful as tools for a…

Presents an evaluation/development method for achieving customer-driven improvement in organizations. Describes the steps to external and internal "mirror analysis," a process for determining if the organization functions as a mirror of customers' needs and expectations. Twelve figures illustrate factors in the process. (AEF)

Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…

T.E.A.C.H., which stands for Teacher Education And Compensation Helps, began in 1990 in North Carolina. What began as a small pilot project, offering scholarships to 21 caregivers, has grown into a national movement. Now in 23 states, T.E.A.C.H. addresses the enduring challenges that plaque the early childhood field--high turnover, low…

The Council of Undergraduate Research (CUR) is going to develop a new "How To" book and web page to showcase successful practices that enable faculty and institutions to design, implement, and sustain a research-supportive undergraduate curriculum. The new book volume would focus on curriculum approaches to build research skill, institutional…

Local school administrators, board members, and unions are in the best position to devise the compensation, evaluation, and professional development models that work for their communities. Many changes in personnel policy will be the subject of negotiations between school boards and local unions. But the state also has a vital role to play in…

With the state's latest preschool expansion initiative, New Jersey public schools have an opportunity to help reach thousands of additional young children who will ultimately reap the educational rewards of a high-quality preschool program. In those districts that do not already provide preschool, administrators will themselves become students as…

Minority-Serving Institutions (MSIs) often go above and beyond the call of duty to encourage engagement and provide support to traditionally underrepresented students. This issue of Lumina Foundation Focus magazine, titled "Pillars of progress," examines MSIs and their efforts to maximize student success. Following the President's Message, In…

This year's annual report of Philadelphia Youth Network (PYN) celebrates the continuing expansion of opportunities for high-quality education and career preparation available to Philadelphia youth. These opportunities--offered by an ever-growing set of partners and program providers--are present in neighborhoods and communities all across the…

The authors draw on some powerful practitioner research they have been associated with recently to envision ways in which a national curriculum might redress the inequities experienced by Australia's most disadvantaged young people.