This paper describes the experiences with marketing, a new concept at the Library at the University of South Africa (Unisa), which is the largest university in South Africa and one of the largest distance education institutions in the world. Following a discussion of marketing of the tertiary library and the service marketing triangle…

This guide is designed to assist all libraries, including school, public, academic, and specialized libraries such as prison and institutional libraries, to better serve the needs of people of all ages who are mentally retarded. An overview provides a definition of mental retardation, places services for people with mental retardation in…

This bibliography contains annotations of 110 journal articles on topics related to library collection evaluation techniques, including academic library collections, access-vs-ownership, "Books for College Libraries," business collections, the OCLC/AMIGOS Collection Analysis CD, circulation data, citation-checking, collection bias,…

This paper presents a Knowledge Sharing project at the Aarhus School of Business (Denmark). As a result of a close cooperation between the Faculty of Modern Languages and the Library of the Aarhus School of Business, a Learning Resource Centre (LRC) is being established. The LRC serves as an exploratorium for the development and testing of new…

This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries. The survey addressed the following questions about numeric data (i.e., any information resource, print or non-print, with considerable numeric content) in academic libraries: (1) What relationships…

Results of study on patron information retrieval success and patron use patterns at Ohio State University show that 90 percent of online users preferred online to card catalog; 64 percent of those who tried online catalog switched to it; and patrons used the online more than the card catalog. References are provided. (EJS)

The Calgary Libraries Telidon Trial involved four major libraries--Calgary Public, Mount Royal College, Southern Alberta Institute of Technology, and the University of Calgary--and resulted in videotex library services. This report discusses the beginning of the project, types of information input, conclusions of library-information providers, and…

It is recommended that librarians be involved in college curriculum development. The role of libraries has not been seriously considered for distance study, and there are problems of library service delivery in sparsely populated rural areas. Great effort should be made to extend equivalent services in distance education to preserve educational…

This study conducted at Bowling Green State University in 1978-79 compares student reactions to a media-assisted library skills lecture tour and a self-paced workbook covering similar material, traces their reactions during development of a workbook program, and analyzes associations between student reactions and other variables. Fifteen…

Presents the results of a survey of academic libraries belonging to the Association of Research Libraries (ARL) concerning the availability and accessibility of OCLC (via dedicated or dial access terminals) for use by reference personnel. The methodology of the survey is described and data are presented in five tables. (JL)

Describes the online catalog in a university library, including the database, the database index, user instruction, the command language and search capabilities, functions of various commands, statistics generated to monitor system use, and hardware for both public access and staff use. (CHC)

Using data on the cost of interlibrary loan, journal prices, and journal use, this article presents an economic analysis of the SUNY (State University of New York) Express consortium and the potential savings from consortium delivery of scholarly articles and joint collections development. Concludes that while considerable savings are possible…

The University of Akron (OH), through its affiliation with OhioLINK, has implemented University Microfilms International's (UMI) PowerPages, a full-text electronic document delivery tool, throughout its library system. This article describes OhioLINK, PowerPages, and the University of Akron's experience with the service. Discusses the benefits and…

A study of five Texas academic libraries provided information on OPAC use by Korean college students to assist system managers select OPACs. The study determined that academic level and age influence preference for the type of OPAC system, that more specific search instructions are needed, and that system menus were the most commonly used source…

Because the library is not located within walking distance, librarians teach library instruction in the mediated computer classrooms of the College of Engineering at the University of Toledo. This article examines a pilot project linking information searching and introductory engineering; the use of OhioLink, a statewide information system; and…