As the country continues to reckon with the historical and present-day realities of systemic oppression, particularly as it impacts Black individuals and communities, it is critical that human service organizations advance beyond statements condemning forms of anti-Black racism. Institutional efforts to address anti-Black racism must embody…

The prevalence of mental illness is increasing among post-secondary students. Despite more mental health services being offered within post-secondary institutions, uptake among students remains suboptimal. This study aimed to examine facilitators and barriers for students seeking mental health services through service providers' perspectives.…

Purpose: The purpose of this article is to compare Thai students with Indonesian students in regard to the impact of four service quality dimensions on student satisfaction and the learning outcomes of online courses. Design/methodology/approach: Samples were 352 Indonesian and 380 Thai students who were in bachelor's degree programmes and…

The COVID-19 pandemic sparked a worldwide transition to providing online services overnight, highlighting the urgent need for empirically supported telehealth interventions. The current study examined the effects of PEERS® for Adolescents Telehealth, an adaptation from the original social skills intervention developed for in-person provision,…

The child welfare service in Norway is in the spotlight internationally after the European Court of Human Rights (EMD) convicted Norway of human rights violations in several child welfare cases. Norwegian child welfare services are presented as having weaknesses in competence, prioritization, structure and supervision. The child welfare service in…

This case study describes the elements and methodology in developing and pilot testing a new service-learning pedagogy at the California Institute of Advanced Management (CiAM) that took place during the pandemic. A description of its purpose and rationale ties the pedagogy to the institute's vision, and mission and its alignment with the…

Head Start (HS) is our nation's largest two-generation program that provides early education services to children and a variety of family support services that may promote economic wellbeing. Yet, no prior research has documented or described the effects of HS on parental earnings. We explore whether the program promotes parental earnings on…

Using social media communication (SMC) for personal and professional use represents two different skill sets. Though students often use SMC on a personal basis for fun and connecting with friends, they often fail to understand how SMC can be used effectively as a professional organizational/corporate communication tool. A service-learning project…

This project outlines a four-course service-learning concentration within an environmental science or environmental studies degree at Suffolk University in Boston, Massachusetts (Suffolk). Service-learning components were developed in the 2018-2019 academic year with the help of a grant from the Campuses for Environmental Stewardship Program. The…

This study addressed the role and responsibilities of sign language interpreters in the deaf society in the Kingdom of Saudi Arabia (KSA). We investigated the possible differences in the roles and responsibilities among certified and uncertified sign language interpreters for the Deaf and hard of hearing (DHH) in the KSA, how the roles of the sign…

Objectives: Current issues impact the number and type of service-learning courses (SLCs) offered across universities. Our research aims to address the barriers and offer solutions to implementing SLCs. Methods: Instructors (n = 117) in the California State University system, the largest in the United States, who taught SLCs in fall 2019 and spring…

This book provides real-world advice and ideas drawn from case studies to help academic libraries support students academically, socially, and financially, especially those who are facing barriers. Academic libraries are confronting a myriad of challenges, including consequences stemming from the pandemic, the changing demographics of student…

The June 2022 60-Second Survey invited all AACRAO members to provide their perspectives on what the role of the registrar "should" be at their institution. Particular attention was paid to what the role of the registrar "should" be for student engagement and enrollment management. These data will be used to shape a roundtable…

Working with for-profit agents to recruit international students has been one of the recruitment practices of U.S. universities, but using agents remains contentious. This study included finding the existing characteristics of the university-agent relationships and identifying the satisfactory elements in the relationships. The research questions…

The American Rescue Plan Act of 2021 (ARP) addresses the specific and urgent needs of children and youth experiencing homelessness, in light of the challenges of the COVID-19 pandemic. In addition to the purposes of identifying children and youth experiencing homelessness and enabling them to attend school and participate fully in school…