This paper summarizes similarities and differences between two cohorts of the National Treatment Improvement Evaluation Study (NTIES) clients, those age 45 or older and those younger than 45. Results reveal the following: Clients in the 45+ cohort were considerably more likely to be treated for problems with alcohol or with heroin, and they were…

This manual is intended as a do it yourself tool for helping organizations develop an approach that will enhance the quality of career counseling services. It is aimed at demystifying evaluation planning and presents a framework so that the evaluation process leads to continuous improvement in meeting client expectations. It also helps validate…

Using a unit on personal care as an example, the author illustrates how career exploration can be integrated with subjects in the existing curriculum. A sample pre-test, field trip observation sheet, and personal interview form are included with suggestions for their use. (AG)

The most important quality that placement and the employment community can develop in the coming decade is the ability to respond with innovation, using intelligent and flexible methods to assimilate new technology, fulfill emerging social attitudes, and utilize college graduates in a larger spectrum of satisfying work. (Author)

Some guidelines offered to law schools showing interest in law-related research studies based on the investigation of human behavior. (IR)

Reviews literature about symptoms and causes of burnout. Most offer little theoretical foundation but assume an energy scarcity model. Offers an alternative model based on the assumption that energy is highly expendable. Marks (1977) argues that the critical variable is commitment, enhanced by loyalty, enjoyment and rewards. (Author/JAC)

Examined the social, psychological and temporal dimensions of "disturbance calls" and evaluated effects of crisis intervention training on 64 patrol officers. Found that trained officers tended to rate their handling of cases more positively, and citizens gave more favorable evaluations of the services provided by trained officers.…

Three of William Rhodes' 1975 predictions about the mental health system are discussed. It is advocated that caretakers invest more extensive and intensive interpersonal time. In addition, the dangers of classifying children are considered. (SEW)

The article describes how the New York Association for the Blind (The Lighthouse) studied its information needs and further systematized information collection, retrieval, and use for internal case management and external information exchange with human service agencies by means of a computerized client information system. (Author)

Evaluation is one method of determining accountability in human service programs. A generic evaluation approach contains several steps: (1) stating a purpose for evaluating the program; (2) identifying evaluation questions; (3) identifying the nature of evaluation information; (4) collecting evaluation information; (5) analyzing evaluation…

Questionnaires relating to employment status, job satisfaction, and job search methods were completed by graduates of a program in human services (N=156). Results indicated that graduates are finding employment with human service agencies and are satisfied with other positions. Field experiences often provided employment opportunities. (RC)

Presents a demographic, racial, and socioeconomic analysis of 3,200 Pittsburgh area families that sought assistance from the Urban League. This analysis isolates displacement and distress as the two major forms of housing crises, and develops categories for determining housing needs. (APM)

The consumer of a service is of primary importance when defining groups most concerned with program impact. Program effectiveness for the consumer may be increased through the use of certain guiding principles based on the extension of existing quality assurance and program evaluation methodologies. (Author/RL)