This article is a description of a study that sought to examine the applicability of Ronald Akers' social learning theory. According to Akers' theory, differential associations with smokers, differential reinforcements for smoking, favorable definitions of smoking and the availability of role models (imitation) offer an explanation as to why…

Governments are concerned to promote positive parenting but it is difficult to know how and where to target the necessary support. How should we listen to the concerns expressed by parents themselves? Social work and health care professionals and those involved in developing parenting programmes tend to base their interventions on their…

This article presents a critical review of Steve Taylor's Caught in the Continuum. Steve Taylor describes the flawed thinking associated with the "least restrictive environment" (LRE) principle and the related continuum model of human services that linked severity of disability with segregation, and required improvements in skills as a…

Highlights of the 2006 Annual Report include: (1) Program outreach to more than half a million teachers in all 50 states and 50 countries outside of the U.S. via distance-learning tools to provide teachers in some of the poorest and most remote regions of the world with up-to-date materials and training; (2) Advisors to the board of the National…

Many teachers and human service workers are 40-50 years of age and this paper explores the formative influences, and the developmental characteristics, of workers who are presently middle-aged. This leads onto an examination of the importance of relationships and work to mid-lifers. In the concluding section of the paper, there is some…

Despite increased attention to religious organizations as an ally in America's welfare-to-work revolution, faith- based employment assistance programs have garnered little attention from scholars. This study seeks to fill this gap by examining intake and follow-up survey data collected from clients of Employment Resource Centers sponsored by the…

Firms with the ability to provide superior customer service can accrue significant competitive advantage and research suggests that frontline service employees' (FLSEs) actions have a considerable influence on the success of service operations. Yet, the high level of customer defections consistently attributed to poor and indifferent service…

This learning module, which is part of a three-block series intended to help human service workers develop the skills necessary to solve the problems encountered in their daily contact with elderly clients of different cultural backgrounds, deals with communication and adjustment from the standpoint of the special cultural background of…

This learning module, which is part of a three-block series intended to help human service workers develop the skills necessary to solve the problems encountered in their daily contact with elderly clients of different cultural backgrounds, deals with the work environment of a human services worker who deals primarily with elderly minority…

The field of behavioral science has been marked by the development of a plethora of empirically derived client-specific technologies for treating a wide range of human problems. In contrast, there has been a relative paucity of conceptual models regarding the application of these techniques to the more complex arena of human services. Thus,…

This learning module, which is part of a three-block series intended to help human service workers develop the skills necessary to solve the problems encountered in their daily contact with elderly clients of different cultural backgrounds, deals with Ukrainian culture. The first two sections provide general information about the size and general…

This report recounts experiences of 99 single parents in British Columbia and New Brunswick who were offered the opportunity to receive cash payments in addition to their earnings if they left the income assistance (IA) rolls and took full-time jobs. The experiences are from participants of focus groups who were mostly female single parents, about…

This paper describes the development of the National Skill Standards for Community Based Human Service Practitioners and reports on a survey of states' training and certification requirements. The standards are grouped into 12 broad competency areas: (1) participant empowerment; (2) communication; (3) assessment; (4) community and service…

Information about which clients perceive psychologists as professional resources for which type of symptom is of interest in the marketing of psychological services. Gender and age have shown the most consistent relationships, while race, income, and education are less clear. This study examined absolute and relative preference for various types…

This paper examines and analyzes a Human Services reform initiative in West Virginia and shows how various components responded to the reform particularly in identity construction. The analysis used an immunological metaphor within a Foucauldian understanding of power and knowledge. The study gathered data through participant and observer…