Background: Public service practitioners on all levels aim to solve increasingly complex policy problems by making use of different forms of evidence. While there are many complex models of knowledge mobilisation, not enough attention is paid to the types of knowledge that are mobilised for public service reform. Ward (2017) has returned to…

Emotion is the "how" of NASPAA competencies related to leading and managing in a culturally-conscious manner. In this article, we describe the role of emotion in public service and we detail the mechanism by which emotion fosters a collective mind-set for effective public service leadership and cultural literacy. We indicate specifically…

To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semistructured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff…

This paper explores the thinking and practice of 'action inquiry' an embedded learning practice that can help navigate complexity when practising change together. The paper uses examples from social contexts where there are concerns about community wellbeing and health care. These are drawn from collaborative or collective leadership development…

The key purpose of this study is to analyse the impact of legitimacy, public services, and democracy on the quality of education in the selected Asian economies like India, Pakistan, Malaysia, Indonesia, Afghanistan, China, Nepal, Bangladesh, Turkey, and Saudi Arabia. The data was collected from various sources like world bank, word economic…

Public administration educators in the United States have renewed their interest in incorporating an international perspective into their teaching. Why is this perspective important for students and how can educators integrate it meaningfully? In this article, I provide an argument for the internationalization of public administration curricula,…

The growing demand for language mediation across different domains of public service interpreting (PSI) poses a challenge for policymakers, stakeholders (institutional representatives, clients), and traditional interpreter education institutions. Alongside university-based interpreter education, different training formats have emerged…

Service-contingent student loan forgiveness and loan repayment programs enable borrowers to have all or part of their student loan debt forgiven or repaid in exchange for work or service in specific fields or professions. In both loan forgiveness and loan repayment programs, borrowers typically qualify for benefits by working or serving in certain…

Poverty is a pervasive issue impacting many areas of human sciences and Extension. Individuals living in the United States may have varying attitudes toward poverty. Research has shown that poverty simulations are effective in modifying attitudes toward poverty. The Community Action Poverty Simulation (CAPS) program is one such example that…

This research aims to explore the factors influencing college students' aspirations for careers in public service. More specifically, we examine how gender impacts public service sector preference, in terms of policy advocacy, government positions, and crime and policing as well as their likelihood to apply for such careers. Given a breadth of…

This study examined motivators of preservice teachers (PSTs) for pursuing a teaching career. We used latent profile analysis to identify four profiles of PSTs based on their scores on personal utility value, civic mindedness, and intentions for future professional engagement. Using logistic regression, we identified motivational differences among…

Although multimodality has received vigorous attention and debate in English as a foreign language (EFL) research and classroom pedagogies, the practicality of using multimodal activities in curricula that are designed to teach language skills rather than multimodality is under researched. This paper contributes to the ongoing need for practical…

Teaching about systemic racism and the myth of white supremacy to the next cadre of public administrators is critical as it supports students' abilities to challenge dominant paradigms and center counternarratives; both serve a purpose in advancing toward a more just and equitable society. This paper offers insight into the development and…

Debates about trade-offs among values are central to the field of public administration and to graduate education in public affairs. Accreditation guidelines from the Network of Schools of Public Policy, Affairs, and Administration (NASPAA) direct graduate programs to articulate the public service values that guide their curricula. Moreover,…

Background: The aspiration to use evidence to enhance the legitimacy and effectiveness of policies is widely shared but often falls short. A common explanation for failure is the presence of barriers to utilising evidence or the inadequacies of the evidence available to policy makers. Aims and objectives: The article examines how and why…