This dissertation investigates student experiences on a four-year public U.S. college campus, focusing on the impact of humanized support services in non-academic administrative offices. Chapter 1 introduces the study's purpose, while Chapter 2 reviews literature on customer service practices through the lenses of Experience Management, Service…

This study aims to investigate Vietnamese pain terms and pain descriptors with a focus on how the McGill Pain Questionnaire (MPQ) words are utilised by the Vietnamese patients. Semi-structured interviews were employed to collect data from twenty-six Vietnamese female cancer patients. The data were analysed using both quantitative and qualitative…

In recent decades, neuroscience research has provided consistent evidence that counseling and psychotherapy alter the brain in prosocial and adaptive ways. An evolving understanding of the neurobiological basis of psychological processes has led to a push for the integration of neuroscientific findings into the counseling field. Trauma treatment…

The quantitative study examined the impact of intercultural competency training on Education Support Professionals (ESP) through pre- and post-testing using the Intercultural Development Inventory (IDI®). The IDI® is based upon Bennett's Developmental Model of Intercultural Sensitivity (DMIS). The examination of ESP intercultural competency was…

The purpose of this study was to examine how principals' perspectives and experiences influenced the type of support they provided to students in their schools after parents refused English as a Second Language services for their eligible children, and if comprehensive programming impacted English language instruction when parents refused…

Background: School-based health centers (SBHCs) have the capability to overcome youth barriers to care. Virtual care programs (VCP) facilitate connection between school nurse and off-site SBHC providers and can increase the reach of SBHCs. This project aimed to examine Denver Public School nurses' perspectives of a pilot VCP. Methods: Thirteen…

Purpose: We investigated the collaborative practice between speech-language pathologists (SLPs) and teachers in two Australian states with different policies and legislations affecting SLP services in schools. Methods: Teachers from New South Wales (NSW) and Queensland (QLD) completed an online survey (N = 117). A mixed-method approach was used to…

Engineers have developed innovative hardware solutions to treat various medical conditions that provide medical patients with better health outcomes. These devices can be found in hospitals, medical clinics, homes, and even implanted in individuals. The patients experience freedom from extended hospital stays and can spend time with their family…

University student support services are broad and varied. These services are generally located centrally on campus rather than in a specific academic area. Offering a decentralized, college-specific student support and retention model that partners with academic and student affairs allows for a more holistic, integrated approach to student support…

As with many Volunteer Programs, volunteerism at Filoli began in support of a fledgling organization in 1975. Initially a separate nonprofit, Friends of Filoli was created with the purpose of fundraising and other support, but was dissolved in 1989 as it was not self-sufficient. The leadership structure, however, remained and later merged with the…

The present study focused on the differential effects of two German PD programs in the ECEC field. We examined whether PD programs are equally effective for all ECEC professionals or whether ECEC professionals benefit differently from these learning opportunities. An experimental pre-post-follow-up study was conducted in the field with random…

This study examines the need for and proposes the establishment of the BRED FIRST Center of Transformation, specifically for first-generation college students at Kentucky State University (KSU). According to FirstGen Forward (n.d.-a), first-generation students are those whose parents do not have a college degree. In this proposal, student success…

In 1996, Gregg et al. introduced an innovative solution developed by the University System of Georgia (USG) to address the challenges of providing postsecondary disability services. Since that time, substantial legal changes, research advances, and rapidly developing technology have resulted in dramatic changes in the postsecondary disability…

Airway management is one of the main situations that required nursing skills. Actual airway management experience on live patients is limited due to few opportunities to perform endotracheal intubation for students and issues related to students' liability. Therefore, this study evaluated the effect of High Fidelity Simulation airway management…

First-generation college students (FGCS) face unique challenges compared to non-first-generation peers. Lack of personal, emotional, financial, or psychological support may create difficulties adapting to college. The focus on affordability in higher education and lowering the cost of a bachelor's degree has also made the transfer process an…