This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to investigate the changes in research library systems operations since 1994 and to identify future trends. A total of 70 of 124 ARL member libraries responded to the survey. A copy of the…

Geared toward librarians who frequently work with faculty and graduate students, this paper summarizes the experience of the library at the University of Southern California in organizing and conducting several subject specific workshops on using the Internet as a research medium. It examines the practical issues on how to approach the task of…

The World Wide Web is a powerful and versatile resource for documents librarians. It can serve as a source of information for patrons looking for government information, as a means of publicizing and distributing local information and services beyond the walls of the depository library, as a tool for more effective administration of a documents…

For many librarians and information specialists, the World Wide Web presents a challenge, not only in terms of organizing information, but in creating a visual package that piques the user's curiosity and interest as well as provides orientation to a site. Creating original graphics gives a Web site a unique identity, and forces the designer to…

This paper applies an evaluation method for World Wide Web sites that provide access to online reference materials at academic and public libraries. The evaluation of Web sites was performed with a questionnaire form focusing on Web site currency, accuracy and relevancy; Web site organization/structure; Web site presentation; URL maintenance; and…

This report presents comprehensive data on higher education activities in North Carolina in 84 tables and 17 graphs. Data were compiled from forms completed by the individual institutions in the summer and fall of 1997. Data are usually presented separately for individual institutions by institution type--public institutions, private institutions,…

To meet the information needs of a large body of resident and distant students, Nova Southeastern University (Fort Lauderdale, Florida) has developed an extensive library system; also available is an Electronic Library to meet the needs of distance education students and resident students who prefer to access library and learning resource…

This paper explores the issues and opportunities for information providers in a digital environment where the skills of management of change and leadership are necessary to create vital and healthy organizations. The first section discusses challenges of the digital environment and skills for the information profession, including the impact of…

This paper begins by providing background on the information literacy movement, including the educational reform efforts of the 1980s, a higher education summit conference, and the 1989 American Library Association (ALA) Presidential Committee on Information Literacy Final Report. Other highlights include: the information literacy triangle;…

The eLib (Electronic Libraries) Program in United Kingdom higher education began in the spring of 1995, as a result of the Follett Report (Joint Funding Councils' Libraries Review Group, 1993) that emphasized the need for higher education libraries to be involved in the development of information and communication technologies. A "clump"…

Digital technologies bring museums, libraries, and archives together to enhance learning by providing access to digitized primary and secondary cultural resources along with the more traditional bibliographic materials. At the University of Illinois at Urbana-Champaign, the University Library and the College of Education are developing a…

Canada's National Core Library Statistics Program is designed to capture several key indicators of the broad impact on Canadian society of library services provided by the public, academic, and special library sectors. These impacts can be broadly organized into cultural and economic. Current indicators of cultural impact are question answering…

This paper discusses readers' advisory services in academic libraries from the 1920s to the present. Highlights include: definition of readers' advisor or advisory; browsing rooms and collections; reasons for the decline of this service in academic libraries; recent decline in reading interest and ability among college students; the importance of…

This paper discusses changes at the University of Science and Technology Library (Ghana). The first section provides historical background and summarizes current services, including the collection, the facility, the university's network of faculty/school/institute/center libraries, main library departments, staff, and automation. The next section…

This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…