As an information and instruction librarian at SUNY-Cortland, the author is responsible for designing, developing, and maintaining the Library's Web site. In this article, she describes her experience in combining print/microform holdings list. She pursued a strategy that would make the two holding lists "appear" as one by using XML. She iterates…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…

In late 1990s, Gap theories and the LibQual model began to be widely accepted by research libraries in the U.S. Since then, library service evaluation and user satisfaction issues have been discussed in various aspects of both the research and professional literatures of library and information science. Although the research presented herein is…

The UCLA Library has had a long-standing commitment to the attributes espoused by the teaching library model outlined in the seminal essay by Stoffle, Guskin and Boisse, "Teaching, Research, and Service: The Academic Library's Role" (1984). Information literacy was identified as a goal in the Library's strategic plan in late 2001. This…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…

Scarce resources, changing customer expectation, and the changing role of top management are all factors that have contributed to the implementation of total quality management (TQM) in libraries. Instructional articles, conferences, and videos can alleviate some concerns of cost and time commitment. Many libraries already practice some of the…

This paper describes the evaluation of a current awareness or selective dissemination of information (SDI) service at New Mexico State University. To provide expanded library services to faculty, a current awareness service was offered to 18 science departments in 1991. A profile for each researcher enrolled was entered into a program and was run…

This research was conducted in order to examine whether libraries are maintaining consistent and complete subject authority control and creating syndetic reference structure for popular topics. A descriptive study of 15 private liberal arts college libraries was conducted to determine whether the Library of Congress (LC) prescribed "see"…

In 1990, the Louisiana Board of Regents commissioned a task force on libraries to develop a plan for greater cooperation and resource sharing among the state's academic libraries. The mission was hampered by the sparsity of automated facilities and the failure to secure state funding for public library automation, but by 1992 the task force had…

This study examines and evaluates security issues in academic libraries and examines how educators in institutions of higher learning deal with them. Security issues include: the theft of library materials, the mutilation or vandalism of library materials, dealing with deranged and/or disruptive patrons, and assaults on library patrons and staff.…

This document presents data from 115 U.S. and Canadian research libraries that were members of the Association of Research Libraries (ARL) during the 1993-94 fiscal year. The Preservation Statistics questionnaire which is included is designed to yield statistical information on the current level of preservation efforts in research libraries, and…

This issue covers the broad topic of electronic scholarly publication. Some 25 professionals in 20 libraries, consortia, and publishing enterprises were interviewed for this issue. A section on issues and trends for managers discusses the proliferation of roles and models; assembling the critical mass; licensing, copyright and interlibrary loan;…

The Library Statistics Cooperative Program collects statistics about all types of libraries--academic libraries, public libraries, school library media centers, state library agencies, federal libraries and information centers, and library cooperatives. The Library Statistics Cooperative Program depends on collaboration with all types of libraries…

This College Library Information Packet (CLIP) Notes provides information on displays and exhibits in small college and university libraries. Displays and exhibits have long been an accepted yet under-documented are of library work. This survey presents a collection of data and supporting documents about current display and exhibit practices in…

The purpose of this study was to investigate the relationships between age, college major, and the perceived library research attitudes of undergraduates. Subjects were students enrolled in a freshman level library research course at the State University of New York (SUNY) at Plattsburgh. Surveys were administered to 703 students in the fall and…