This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…

The four parts of this memorandum are not intended to be definitive or complete; rather, their object is to present a range of alternative strategies for federal elementary and secondary education policy and to provide an initial basis for discussion. The first problem addressed is that of meeting the serious and multiple needs of children living…

This report discusses diverse economic issues involved in educational reforms aimed at improving economic growth. The focus is on elementary and secondary education in the southeastern United States. After a general overview of the economics of educational reform, section I discusses the issues involved in modeling and estimating the linkages…

One paper in a collection of working papers in the Arizona Board of Regents' Task Force on Excellence, Efficiency and Competitiveness, this study includes and explains a survey designed to assess the major factors affecting access and persistence of all students in Arizona's three public universities as perceived by the Students. A randomly…

Designed to provide instructional technologists, policy makers, and administrators with an overview of the basic principles of distance education, this booklet comprises eight chapters: (1) Introduction; (2) A Selective History; (3) Components of Distance Education Systems; (4) Organizational Options; (5) Instructional Technologists and Staffing…

A working paper in the final report of the Arizona Board of Regents' Task Force on Excellence, Efficiency and Competitiveness, this study provides information on the debate about "research versus teaching" in the modern American university and, specifically, in Arizona's three universities. The Arizona universities' alumni survey,…

A study examined the relationship of time, language teachers' language use, and the qualities of interaction in the language classroom. An introductory section discusses the interest in these issues and the use and development of polychronometric techniques for behavior analysis. Three studies using these techniques to analyze language teacher…

Changes in the management of education can increase the efficiency of educational systems, freeing resources that can be used to increase the availability of education, according to this book. The reader's attention is first drawn to the worldwide crisis facing education--while the demand for education continues to increase, budgets are reaching…

The 50 states are responsible for public systems of higher education, and accommodate 80 percent of the total enrollment. With growth and large expenditures of state funds in recent years came increasing regulation of higher education. In many instances institutional autonomy has been threatened by state action. Six recommendations are made for…

Focusing on the conditions brought about by declining enrollment and resources, this book presents problems and suggests possible ways of dealing with them. Chapter 1 lists social forces that have long-term implications for maintenance of quality education. The second chapter applies the concept "smaller is better" to education. Several planning…

Millions of students and adult learners who aspire to college are overwhelmed by the complexity of student aid. Uncertainty and confusion rob them of its significant benefits. Rather than promote access, student aid often creates a series of barriers--a gauntlet that the poorest students must run to get to college. Replacing complexity with a…

This report looks at three areas of performance: (1) Access and Preparation--How well are students able to gain access to college and are they well prepared?; (2) Quality--Are students receiving a quality education?; and (3) Efficiency and Finance--How is Higher Education financed and what are the trends? The report also includes the findings of…

Recent Australian research provides a solid body of evidence that training investments can yield very high levels of returns for firms across a range of sectors. It highlights these important factors about returns on investment (ROI): ROI come in many forms; immediate ROI are highest when training is highly focused; measuring ROI is not always…

This book presents suggestions to help teachers save time without diminishing educational quality. The list of tips focus on: working smarter; communicating effectively; managing materials; planning the week ahead; assessing students' work and keeping track of progress; learning to say no; handling printed mail; handling e-mail; using the Internet…

Describes a study of medical students that was conducted to evaluate measures of performance on factual searches of INQUIRER, a full-text database in microbiology. Measures relating to recall, precision, search term overlap, and efficiency are discussed; reliability and construct validity are considered; and implications for future research are…