Communication between persons who trust each other differs from that between those who do not. A new conceptualization of trust is offered, drawing from game theory, credibility research, sensitivity/encounter groups, and studies of generalized expectations of trustworthiness, which makes an important distinction between the cognitive state of…

These seven monographs survey the issues and problems of (1) sensitivity training, (2) differentiated staffing, (3) planning-programing-budgeting systems, (4) systems analysis, (5) the delphi technique, (6) performance contracting, and (7) educational vouchers. The papers are designed to be used as a matrix for reference and planning by interested…

This paper is about one lecturer's experience with a particular undergraduate course for management students. The distinguishing feature of the course is that major elements of its design are delegated to the students. The author discusses program design, context, objectives, content, session preparation and management, evaluation, and outcomes.…

This study is a group counseling program developed to enhance self-esteem and vocational self-esteem of university students. In this paper, a brief theoretical background, all sessions of the program and applications were presented. (Contains 14 footnotes.)

According to surveys of companies employing more than 100 workers, the number of companies with diversity training (DT) programs increased from 40% in 1992 to 50-56% in 1996. Motivations behind DT include compliance with legal mandates, fear of lawsuits, social justice, desire to expand into diverse markets, and overall organizational…

A national survey of 82 medical schools concerning curriculum and instruction on homosexuality found mean instruction time of 3 hours 26 minutes, with significant geographic variation. The most common strategy was lectures in human sexuality, followed distantly by panel presentations and interaction with gays and lesbians. Integration of the topic…

Black female clients assigned to experienced counselors who had received culture sensitivity training rated their counselor higher on credibility and relationship measures, returned for more follow-up sessions, and expressed greater satisfaction with counseling than did clients of experienced counselors without such training. Being in same-race…

The TRIO Project (Teacher Training & Research for Individuals & Organisations) began with the notion that cross-cultural reflection could be an effective tool by which teachers could examine their personal belief systems about learning, teaching and pupil guidance. University-based teacher educators from four countries, the Netherlands,…

This article describes and analyzes institutional and college efforts at the University of Wyoming (UW) to address diversity issues and promote multicultural perspectives in a variety of contexts. The UW college of education (COE), a focus of the article, is engaged in strategic efforts to make the preparation of teachers a university-wide…

Some educators have developed teaching strategies to address issues of racism and discrimination in the classroom. Although these exercises are provocative and no doubt meaningful for students, they generally do not address the impact that racial group membership has on student response to provocative issues like affirmative action. In the…

Study abroad programmes for teacher education students are increasingly being evaluated to determine their effectiveness in achieving intended outcomes. There is a danger, however, that such evaluations will ignore valuable but unintended and serendipitous outcomes of such programmes. This paper investigates an example of such an outcome, the…

This article describes a nine-year partnership between a counselor education program and school district forged to address the rapidly expanding diversity in a Midwestern city. Approximately 350 counselors-in-training have participated in a service-learning project required in their group counseling theory class to facilitate small…

Hierarchical linear modeling is used to assess individual student, family, and school predictors of aggression in 111,662 students in sixth, seventh, and eighth grades. Nine measures of problem-solving strategies, quality of family and peer interaction, and perceptions of school climate are analyzed at the individual student level. Eight measures…

The Bethlehem Area Chamber of Commerce (Pennsylvania) developed a model network of nine Lehigh Valley Chambers of Commerce and two literacy coalitions to improve the literacy levels of a two-county area work force. A literacy coordinator conducted the following activities: (1) publicized program provider information; (2) encouraged company-based…

This competency test package was developed, based on the results of a needs assessment of postsecondary office occupations instructors in Texas, to test human relations competencies taught in audiovisual instructional modules. However, the tests, accompanied by performance objectives, are of a general nature and could be used to evaluate the…