The demand for employees capable of functioning in high-performance workplaces will only increase. There must be significant changes in technology-education curriculum for secondary programs and technology-education programs that participate in school-to-work and tech-prep programs. (JOW)

This study examined current practices and perceptions of 345 supported-employment-provider agencies regarding extended services. Findings indicate that provider agencies were underutilizing natural support networks within consumers' workplaces for essential extended-support needs and that the majority of consumers were only receiving the minimal…

Study uses the minority-stress theory to develop models of antecedents and outcomes of heterosexism in the workplace. Experiencing heterosexism was associated with adverse psychological, health, and job-related outcomes, thus supporting the minority-stress theory. This theory is further discussed in light of the mental-health history of…

Professional standards for school principals typically describe an ideal performance in a generalized context. This article describes an alternative method of developing a standards framework, combining qualitative vignettes with probabilistic measurement techniques to provide essential or ideal performance qualities with contextually rich…

A study of 169 Scottish and 163 Australian vocational teachers showed that those with practical interests deemed incongruent with the teaching environment and those with social interests deemed congruent did not differ significantly in terms of job stress and strain. Some gender differences in stress and strain were found. (SK)

Examines some examples of discourse practices among managers and employees in the customer service department of a large manufacturing firm. Shows how knowledge of the ways that language can both include and exclude people from cultural groups in the worksite can help professional communicators facilitate more effective and responsible…

A study examined principals' working conditions to identify key areas of job-related stress. Documentation of stressful incidents reported by five rural principals indicated that external- and internal-management sources of stress were equally frequent. The cycle of stressful experiences was more intense than a decade ago. Leadership…

Demonstrates the centrality of emotion in the organizing process. Focuses on the enjoyment 911 dispatchers derive from their performance of emotional labor as comic relief, as a fix, or as altruistic service. Speaks to the broader issue of emotional labor in the construction of organizational community. (NH)

A 4-year study of 672 medical technologists identified interrole work transitions as intent to leave the organization, intent to leave the profession, and intended retirement age. Job satisfaction had a significant impact on intent to leave. Organizational context influenced intent to leave the organization and professional commitment influenced…

Examines four conceptual features of decent work essential to its achievement in a context of globalization: (1) an inclusive approach, (2) rights-based thinking, (3) placing work within a broad economic, political, and social context, and (4) extension of thinking from international to truly global. Contains 17 references. (JOW)

Discusses two trends that are occurring in the workplace: (1) the need for workers to take greater responsibility for their own employability and career development and (2) the death of the job as traditionally defined. Identifies employee career-development programs including those facilitating the movement of workers into a "dejobbed" workplace.…

Traces the expansion of human resource development (HRD) into spirituality. Identifies associated problems: contradiction between the purposes of spirituality and HRD, religious fundamentalism, invasion of privacy, potential for manipulation, coercion into the global economy, and simplistic and naive treatment of spiritual community. (SK)

Examines the relevancy of alternate graduate degrees in library support staff positions from the experiences of a library acquisitions manager. Discusses job duties; degree requirements; library appeal as a workplace; problems with overqualification; individualization of the job; and changes that could make support staff positions more…

Career development activities are being linked to business goals at Tektronix on the basis of the following principles: full truth, win-win, personnel confidentiality, and mandatory training and development. (JOW)

Examines the effectiveness of conversational skills instruction in increasing the integration of workers with severe disabilities in supported employment settings. Results demonstrate that conversation script instruction and questioning asking instruction both increased workers' social interactions. (Author/JOW)