Diversity training is an essential business practice. How a company represents itself to the world has much to do with whether people of age, color, or disability gravitate to it. (JOW)

Considers the ways in which work is changing in two very different sites; a gaming machine factory and a metropolitan teaching hospital. Explores the implications of these changes for research and discourse analysis. (Author/VWL)

Discusses the various approaches to creativity taken by various corporations and whether there is a difference between creativity and problem solving. Distinguishes between adaptive creativity--whereby employees find better ways to do their work--and innovative creativity--the ability to produce really big or strange ideas. (JOW)

Used interrupted time-series analysis (ARIMA) to study the impact of legislation and judicial intervention on the use of deadly force by police officers in Philadelphia, Pennsylvania. Findings generally suggest that dynamic changes in the internal working environment can outweigh the influence of external mechanisms on deadly force use. Findings…

Data from eight mentors who provided guided learning in a workplace illuminated the demands upon and benefits for workplace mentors. All mentors noted the efficacy of guiding workplace learning. However, finding time for mentoring and the low level of management support made the mentors' work intense. For some, the demands were not adequately…

An analysis of the California Work and Health Survey indicates that people with disabilities have lower employment rates and less secure kinds of employment than those without disabilities. Once on the job, the two groups do not differ fundamentally in their working conditions. (Contains 19 notes and references.) (Author/JOW)

This annotated bibliography lists 11 items of selected case law and a total of 34 journal articles, newspaper articles, books, and government reports dealing with smoking in the workplace. (MES)

A survey of 83 quality circle members determined that there was no single variable that consistently emerged as the most important contributor to the effectiveness of quality circles. Member training did appear to be stronger than the other variables. (JOW)

Presents summary of common themes from the Third National Conference for Counseling Psychology including strategies to enhance visibility and political strength, and ways to improve training of counseling psychologists by enhancing rigor, scientific thinking, professional identity, and ability to work in diverse and emerging settings. Discusses…

Telework, work carried out in a location where the worker is removed from a central office and communicates with coworkers using new technology, has become a daily routine for millions of people in the United States and Europe. Telework changes the nature of professional relationships and employment and economic development policies. (JOW)

Suggests that being fired is not the stigma it once was. Looks at 20 famous "failures" and where they are now, including Steven Jobs, Michael Milken, William Agee, Jimmy Johnson, and Ivan Boesky. (JOW)

Suggests that sexual harassment would be less of a problem if men and women paid more attention to commonplace rules of workplace etiquette. Offers examples of etiquette rules that suggest how to behave reasonably while respecting the rights of both men and women. (Author/JOW)

Data from 1980 and 1986 on union members and nonmembers in three workplaces where membership was not required and working conditions were similar found that union membership did not decrease job satisfaction or increase intention to quit. Previous studies with the opposite results compared unionized and nonunionized work environments. (SK)

Compared personal well-being of social workers in full-time private practice with that of social workers in full-time agency practice. On all measures of personal well-being, workers in private practice fared significantly better than colleagues in agency settings. Findings suggest that personal well-being may be one of the factors leading social…

Describes careers in the transportation industry, especially trucking. Looks at job requirements, outlook for employment, salaries, and working conditions. Includes Web sites of trucking-related organizations. (JOW)